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Associate, Claims Specialist - Construction Defect
Associate, Claims Specialist - Construction DefectAXA • Los Angeles, CA, US
Associate, Claims Specialist - Construction Defect

Associate, Claims Specialist - Construction Defect

AXA • Los Angeles, CA, US
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  • [job_card.full_time]
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Associate Claims Specialist, Construction Defect

Our Claims team sets us apart. Our experienced Claims professionals use their specialized expertise to handle even the most complex claims seamlessly. You focus on excellence and creating a culture of continuous improvement. You create an environment that fosters collaboration, customer service and colleague development. You build a team of passionate and innovative claims experts who see success as a reason to roll up their sleeves and drive for improvement.

As an Associate Claims Specialist, you will play a critical role in handling and resolving AXA XL's claims for the Construction Defect team. You will work closely with your manager and fellow claims colleagues to drive files to resolution and will interact and collaborate frequently with the underwriting team and other business partners. Together you will be tasked with achieving the best possible outcomes for AXA XL and its insureds by resolving and settling claims proactively.

What will your essential responsibilities include?

  • Reviewing coverage under policies and handling assigned claims across multiple jurisdictions as well as setting case strategy for these claims in partnership with colleague mentors and claims management.
  • Partner with internal and external counsel in setting and pursuing effective and cost-efficient litigation strategies for claims in litigation.
  • Coordinating and managing communication with internal and external stakeholders (underwriting, brokers, reinsurers, external vendors, etc.) to ensure the highest level of customer service.
  • Collaborate and work with colleague mentors to develop knowledge to set claim handling, reserve and resolution strategies.
  • Producing internal reporting and ensuring that reserves are set according to best practices guidelines.
  • Identifying, monitoring and reporting on emerging liability and coverage trends

You will report to the Claims Manager, Construction Defect, Americas.

What you will bring

We're looking for someone who has these abilities and skills :

  • Experience in a claim handling role preferred
  • Strong organizational skills
  • Possess strong analytical skills and sound judgment
  • Interpersonal Communication : Excellent verbal, written and collaborative communication skills. Able to communicate effectively with internal and external stakeholders. Ability to work in a fast-paced environment and efficiently juggle numerous concurrent responsibilities.
  • Collaborative Approach : Able to build and maintain productive relationships with insured parties, brokers, Claim Handlers, and Underwriters. Comfortable providing guidance and seeking input from others to achieve the best results. Capable of working effectively within a virtual team environment, whether under local or remote supervision.
  • Results Oriented : Approach tasks proactively and anticipate needs. Think quickly and prioritize multiple work streams without sacrificing quality.
  • Continuous Improvement Mindset : Willing to ask questions and explore new ideas. Eager to learn and focused on continuously improving technical skills.
  • Client-Service Focused : Demonstrate value add in the claims experience, delivering on our promise to clients. Ability to meet or exceed Performance Competencies.
  • Who we are

    AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don't just provide re / insurance, we reinvent it. How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business ? property, casualty, professional, financial lines and specialty. With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.

    What we offer

    Inclusion

    AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That's why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential.

    Total Rewards

    AXA XL's Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do. We're committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence.

    Sustainability

    At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called "Roots of resilience", focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations.

    Applicants for this role must be legally authorized to work in the United States without sponsorship now or in the future. The U.S. base salary range for this position is USD $82,000-$116,500. Actual pay will be determined based upon the individual's skills, experience and location. We strive for market alignment and internal equity with our colleagues' pay. At AXA XL, we know how important physical, mental, and financial health are to our employees, which is why we are proud to offer benefits such as a competitive retirement savings plan, health and wellness programs, and many other benefits. We also believe in fostering our colleagues' development and offer a wide range of learning opportunities for colleagues to hone their professional skills and to position themselves for the next step of their careers.

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