Site Reliability Engineer

Overview

The Apple Services Engineering (ASE) team is one of the most exciting examples of Apple’s long-held passion for combining art and technology. These are the people who power the App Store, Apple TV, Apple Music, Apple Podcasts, and Apple Books. And they do it on a massive scale, meeting Apple’s high expectations with high performance to deliver a huge variety of entertainment in over 35 languages to more than 150 countries. These engineers build secure, end-to-end solutions. They develop the custom software used to process all the creative work, the tools that providers use to deliver that media, all the server-side systems, and the APIs for many Apple services. Thanks to Apple’s unique integration of hardware, software, and services, engineers here partner to get behind a single unified vision. That vision always includes a deep commitment to strengthening Apple’s privacy policy, one of Apple’s core values. Although services are a bigger part of Apple’s business than ever before, these teams remain small, forward-thinking, and cross-functional, offering greater exposure to the array of opportunities here.

Description

Apple Services Engineering infrastructure is BIG. Operating at our scale, across multiple geographically dispersed data centers and servicing hundreds of millions of users presents unique challenges. As an SRE at Apple, you\'ll need to solve these problems using data, teamwork, and your own expertise. SREs at Apple own the full infrastructure stack; from device driver performance debugging to content delivery network traffic management — our responsibilities are both broad and deep.

ASE runs the majority of its systems on Linux. We run a mix of open source, vendor licensed, and internally developed tools to perform functions such as system configuration management, provisioning, software deployment, logging, and monitoring. You\'ll learn these tools and have opportunities to improve them. Our team is collaborative; we work closely with the development teams we support to deliver the best results for Apple. We think critically and strive to balance the best solution with the need to get things done for each engineering challenge we face. Good ideas are heard and results are rewarded. Culturally we believe in a close partnership with our development teams and aim to design & build new services together. We\'re passionate about software and automation in SRE and develop a variety of tooling and infrastructure. Our services run on mixed & hybrid platforms.

Minimum Qualifications

BS / MS in Computer Science or Equivalent

At least 3 years in a Reliability Engineering, DevOps or infrastructure focused role

Advanced experience with programming languages (GoLang, Python, Java)

Passion for designing and building reliable systems

Strong sense of ownership and integrity demonstrated through clear communication and collaboration

Deep systems and infrastructure knowledge

Advanced knowledge and hands-on experience with CI / CD systems

Automation advocate - you truly believe in removing operation load with software

Understanding of the Linux Operating System, standard networking protocols, and components

Preferred Qualifications

Experience in managing and scaling distributed systems in a public, private, or hybrid cloud environment

Hands-on experience managing large numbers of diverse systems with configuration management or software delivery platforms (such as Puppet, Ansible, and Spinnaker)

Experience with deploying, supporting and monitoring new and existing services, platforms, and application stacks

Excellent troubleshooting and problem solving skills

Experience with scale testing, disaster recovery, and capacity planning

Familiarity with microservices architecture and container orchestration with Docker & Kubernetes

Demonstrated ability to deliver results on time with high quality

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $147,400 and $272,100, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including : Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.

Note : Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.

Apple accepts applications to this posting on an ongoing basis.

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