Test Engineer (Defect Mgmt Triage) (AT&T Recent experience is Must)

NOTE :

Prior AT&T experience Must.

Job Description :

3 years experienced in defect Analysis Triaging and Troubleshoot customer focused issues and exceptions.

3 years’ experience with Strong Defect management skills to drive the resolution of defects during the testing and involved complete defect life cycle.

Prior AT T experience

on customer / agent (Digital)applications is must.

Work with tools such as Kibana ELK Dynatrace Splunk and other monitoring tools for capturing event data and package the issues for quicker resolutions

Proficient on defect reporting tools like TDP JIRA SharePoint

AOTS

SQL query for defect creation reporting

defect management.

Ability to work with various ticket management systems such as (but not limited to) iTrackAOTS TDPJIRA Sharepoint

Exposure to Salesforce environment is preferred.

Strong understanding of defect life cycle and end to end defect management process

Ability to work with multiple application teams for end to end defect resolution

Strong communication and presenting skills

Experience in documenting software defects triage meetings assigning and driving to resolution.

Technical expertise to understand the application architecture and end to end data flow of the customer transactions to triage the production defects properly.

Understanding of Testing domain with hands on experience.

Automation expertise on SQL Macro for creating dashboards for defect tracking defect reporting defect management and to automate various triaging processes.

Regards

Mohammed ilyas

PH - or Text - or you can share the updated resume at com

Additional Information :

All your information will be kept confidential according to EEO guidelines.

Remote Work : No

Employment Type : Contract

Key Skills

Apache Commons,Asset,Art And Craft,Concrete Pump,Accident Investigation

Experience : years

Vacancy : 1