Senior Manager of First Line Risk Payments and Fraud - Consumer

Senior Manager Of Fraud & Payments Risk

At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development are encouraged and supported, then Associated Bank may be the right place for you. Associated Bank conducts a thorough background check on all new hires. As the Senior Manager of Fraud & Payments Risk, you will lead the first line of defense for fraud and payment risk oversight across multiple channels. You'll design strategies, strengthen controls, and protect customers while ensuring regulatory compliance. This leadership role offers the opportunity to shape risk practices, collaborate across the bank, and develop a high-performing team.

Why Associated Bank? At Associated Bank, we put people first. Our culture is built on listening, collaboration, and a winning spirit that empowers colleagues to achieve their best. We work together with a relentless focus on doing the right thing-for our customers, our communities, and each other. When you join us, you'll be part of a team that values integrity, innovation, and growth.

Key Accountabilities

• Lead fraud and payment risk oversight across ACH, debit / credit, Zelle, wires, bill pay, and digital transactions.
• Design and implement fraud risk strategies, detection rules, and control frameworks with cross-functional partners.
• Oversee risk event management, driving root cause analysis, remediation, and timely resolution.
• Evaluate new products, features, and third-party integrations to ensure strong risk controls.
• Monitor and report fraud metrics, losses, and customer impact to support decision-making.
• Collaborate with second-line partners and regulators to ensure audit readiness and compliance.
• Develop and mentor a high-performing team of analysts and specialists.

Education & Experience Required

Bachelor's degree in Risk Management, Business, Cybersecurity, or related field (or equivalent experience) 8+ years in fraud risk, operational risk, or payments risk within financial services 3+ years leading risk assessments, issue management, and fraud strategy development

Preferred Master's degree in Risk Management, Business, Cybersecurity, or related field Certified Fraud Examiner (CFE) Certified Anti-Money Laundering Specialist (CAMS)

Why You'll Love Working Here At Associated Bank, your expertise protects customers and drives innovation. You'll lead meaningful change, grow as a leader, and be part of a culture that values collaboration and continuous improvement. Join us in shaping the future of risk management. Apply today and make your impact. In addition to core traditional benefits, we take pride in offering benefits for every stage of life. Retirement savings including both 401(k) and Pension plans. Paid time off to volunteer in your community. Opportunities to connect with others through our diversity-focused Colleague Resource Groups. Competitive salaries with professional development and advancement opportunities. Bonus benefits including well-being programs and incentives, parental leave, an employee stock purchase plan, military benefits and much more. Personal banking, loan, investment and insurance benefits.

Associated Bank serves more than 120 communities throughout Wisconsin, Illinois, Minnesota, and Missouri and we consider our colleagues critical to our continued success. See why our colleagues continually vote us a best place to work in the Midwest.

Compliance Statement Associated Bank is an equal opportunity employer committed to creating a diverse workforce. We support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Fully complies with all applicable enterprise policies and procedures. Acts in compliance with all applicable laws and regulations as outlined in training materials, including but not limited to Bank Secrecy Act. Responsible for reporting suspicious activity to Financial Intelligence. Responsible to report all customer complaints as prescribed and procedure violations to management or HR. Responsible to report ethical concerns as needed to Associated Bank's anonymous Ethics Hotline. Associated Bank provides additional assistance throughout the application, interview and hiring process. Please contact leavesandaccommodations@associatedbank.com if you need an accommodation at any time during the process. Associated Banc-Corp participates in the E-Verify Program. E-Verify NoticeEnglish or Spanish. Know Your Right to WorkEnglishorSpanish. Associated Bank isPay Transparencycompliant. The pay range represents anticipated base pay for this role. Actual pay may vary based on factors including, but not limited to, work location, skills, experience, education, and qualifications for the role. $114,310.00 - $195,960.00 per year The employment policy of Associated Banc-Corp, and its subsidiaries and affiliates ("Associated") provides equal opportunity to all persons. We support a diverse and inclusive work environment where colleagues are respected, treated fairly, and given equal opportunities to perform to their fullest potential. We believe it is only with a diverse and inclusive workplace that the organization can truly perform at its best, carry out its vision, and make a difference for the communities we serve.