Technology Adoption Specialist
Permanent hire position
Location : Very flexible hybrid work environment in Kansas City, KS (New Century, KS) or Louisville, KY (New Albany, IN)
NO C2C OR SUBCONTRACTORS SHOULD APPLY. THIS IS A DIRECT TO PERMANENT ROLE
Visa sponsorship is not available
Position Summary :
Reporting to the Director of IT Support, the role of Technology Adoption Specialist will be responsible for leading the integration and effective use of advanced technologies across the organization. This role will be responsible for developing and executing strategies for implementing IT tools, systems, and capabilities, managing business change processes, and delivering training to ensure employee technology proficiency. Working closely with IT leadership, the specialist provides expertise to enhance business efficiency and productivity through IT adoption and integration into core business processes.
Essential Functions :
- Develop and implement comprehensive roadmaps to support the adoption of new IT tools and capabilities, including collaboration platforms and artificial intelligence solutions.
- Create and maintain detailed documentation, including user guides, best practices, process flows, and training materials to support technology adoption.
- Design and deliver training programs to educate end users on new technologies and ensure proficiency in their application / function / feature.
- Conduct assessments to identify opportunities for adopting new technologies that align with business needs and improve technical literacy.
- Serve as a liaison between IT and business departments, ensuring clear communication and alignment on project objectives.
- Lead organizational change management efforts to support the adoption of new systems while minimizing business disruptions.
- Monitor and evaluate the effectiveness of technology adoption strategies and training programs, adjusting plans based on performance data and feedback.
- Collaborate with stakeholders to gather input, align adoption strategies with business goals, and ensure solutions meet employee needs.
- Identify and integrate IT tools into business processes to improve efficiency, streamline operations, and enhance productivity.
- Research and apply industry trends and best practices to continuously improve adoption strategies and training delivery.
- Maintain a repository of training materials and ensure they are kept up to date with system changes or process updates.
- Some domestic travel (10-15%) will be required to other company facilities.
Skills
P roven IT Adoption experienceOrganizational Change managementManufacturing industry and remote / satellite workplace IT adoption experience is a plusExcellent written and verbal communication skills, with the ability to translate technical information into easy-to-understand content.Ability to work collaboratively with cross-functional teams and build positive relationships with stakeholders.Exceptional interpersonal skills, with a proven ability to build strong relationships and collaborate effectively across cross-functional teams and diverse stakeholders.Strong presentation and facilitation skills, comfortable speaking to groups of varying technical skill levels.Strong attention to detail, organization, and follow-through.Ability to quickly learn and adapt to emerging technologies.Strong problem-solving skills with keen attention to detail and determination.Experience managing and leading IT projects and / or implementing new systems / technologies.Comfortable in a fast-paced environment, managing multiple projects / items simultaneously.Qualifications :
Bachelor’s degree in Information Technology, Business Administration, Project Management, Education, or Communication3+ years of experience in IT adoption, training, and organizational change management within a corporate environment or a similar role.Experience supporting IT projects such as system upgrades, software rollouts, or process automation initiatives is a plus.Experience developing instructional materials and documentation for business applications.Ability / willingness to travel (10%-15%) to company facilities across the US for projects.Flexible hybrid on-site scheduleEmployer :
A leading North American manufacturer of premium prime label solutions with highly differentiated capabilities, entrusted by some of the most well-known brands. The company provides pressure-sensitive labels, shrink sleeves, flexible packaging, and heat transfer labels with a focus on delivering value to customers through sustainable packaging, complex decoration, digitalization, and industry-leading lead times. We operate fifteen production facilities across the US and are growing naturally and by acquisition.
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.