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Research Analyst, Customer Success
Research Analyst, Customer SuccessNielsenIQ • Chicago, Illinois, USA
Research Analyst, Customer Success

Research Analyst, Customer Success

NielsenIQ • Chicago, Illinois, USA
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

As a Research Analyst on the SA&I team youll use your analytical and consultative skills to help clients make better faster and smarter decisions.

Client servicing duties

  • Work on projects across a variety of large & small clients in various industries or categories.
  • Produce high-quality client deliverables in partnership with your Client Consulting team.
  • Participate in client discussions / presentations and work through implications and recommendations based on the data.
  • Support the development of your client(s) through training related to consumer demand principles value-added projects and meta-analysis.

Analytical duties

  • Develop and set up research projects based on the client brief and business objectives.
  • Analyze study results summarize data and draft reports and presentations.

    • Personal development

  • In your first year at Strategic Analytics & Insights you will benefit from a lot of training in order to develop a strong understanding of successful innovation and what drives in-market sales for new products.
  • You will benefit from the support of a well-connected network of expert teams from around the world.

    • Qualifications :

    We are looking for curious collaborative and forward-thinking people who are natural learners and would like to develop in the research market in the future.

    Going into the details you should have :

  • Bachelors degree in Data Analytics Data Science Marketing / Market Research or related fields (Economics Engineering Math Statistics Liberal Arts).
  • Strong analytical skills with a desire to continuously improve.
  • Excellent time management and prioritization skills with the ability to manage multiple projects and deadlines independently.
  • High attention to detail with the ability to deliver high-quality results.
  • Strong written and verbal communication skills. Ability to translate data into clear compelling stories that will resonate with the client.
  • Demonstrate ability to execute against projects for a variety of innovative products and develop a basic working knowledge of consumer and marketing drivers of sales volume.
  • Interest in quantitative and qualitative market research.
  • Familiarity with statistical tools (e.g. SPSS R Stata) and proficiency in Microsoft Office (Excel PowerPoint).
  • Minimum cumulative GPA : 3.0.

    • #LI-Hybrid

    Additional Information :

    This role has a market-competitive salary with an anticipated base compensation of the following range : $48000- $62000.  Actual salaries will vary depending on a candidates experience qualifications skills and location. This role might also be eligible for a sales-based incentive or performance-based bonus. Other benefits include flexible working environment comprehensive health insurance industry-leading parental leave life insurance education support and more.

    US Benefits

  • Comprehensive healthcare plan (medical Rx dental and vision).
  • Flexible spending accounts and a Health Savings Account (including company contributions).
  • Life and AD&D insurance.
  • 401(k) retirement plan including company matching contributions.
  • Disability insurance.
  • Tuition Reimbursement.
  • Discretionary paid time off program and 11 paid holidays.
  • Flexible working environment
  • Volunteer time off
  • LinkedIn Learning
  • Employee-Assistance-Program (EAP)

    • Our Benefits

  • Flexible working environment
  • Volunteer time off
  • LinkedIn Learning
  • Employee-Assistance-Program (EAP)

    • About NIQ

    NIQ is the worlds leading consumer intelligence company delivering the most complete understanding of consumer buying behavior and revealing new pathways to 2023 NIQ combined with GfK bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insightsdelivered with advanced analytics through state-of-the-art platformsNIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100 markets covering more than 90% of the worlds population.

    For more information visit

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    Our commitment to Diversity Equity and Inclusion

    At NIQ we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.  All employment decisions at NIQ are made without regard to race color religion sex (including pregnancy sexual orientation or gender identity) national origin age disability genetic information marital status veteran status or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion please visit the  Work :

    No

    Employment Type : Full-time

    Key Skills

    Spss,Data Collection,R,Stata,Research Experience,Statistical Software,Data Mining,Calculus,Market Research,Operations Research,SAS,Data Analysis Skills

    Experience : years

    Vacancy : 1

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