Talent.com
Head of Customer Success
Head of Customer SuccessVirtualVocations • New Orleans, Louisiana, United States
Head of Customer Success

Head of Customer Success

VirtualVocations • New Orleans, Louisiana, United States
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

A company is looking for a Head of Customer Success.

Key Responsibilities

Coordinate and drive the cross-functional focal areas of the Customer Success initiative

Manage feedback programs to enhance customer satisfaction and drive change

Oversee the day-to-day operations of the Customer Success team, ensuring desired outcomes are achieved

Required Qualifications

Proven experience leading a Customer Success team with a focus on strategic planning and operational execution

Strong track record of increasing Net Retention Revenue (NRR)

Knowledge in defining strategy and scaling execution in customer success focal areas

Experience in establishing and overseeing customer satisfaction programs

Fluency in English with excellent communication skills

[job_alerts.create_a_job]

Head Of Customer • New Orleans, Louisiana, United States

[internal_linking.similar_jobs]
Head of Product and Pricing

Head of Product and Pricing

Blue Cross and Blue Shield of North Carolina • New Orleans, Louisiana, United States
[job_card.full_time]
The Head of Product and Pricing leads the development of innovative products that advance affordability and simplicity in healthcare. Leveraging Blue and Curacor Group assets, this role ensures offe...[show_more]
[last_updated.last_updated_1_day] • [promoted]
Customer Support Manager

Customer Support Manager

VirtualVocations • New Orleans, Louisiana, United States
[job_card.full_time]
A company is looking for a Customer Support Manager to oversee a team and enhance customer satisfaction.Key Responsibilities Manage a team of Customer Support Engineers and support global custome...[show_more]
[last_updated.last_updated_30] • [promoted]
Head of Quality

Head of Quality

Keller Executive Search • New Orleans, LA, US
[job_card.full_time]
This is a position within Keller Executive Search and not with one of its clients.This senior position will lead Quality for Keller Executive Search in New Orleans, Louisiana, United States, shapin...[show_more]
[last_updated.last_updated_variable_days] • [promoted]
Senior Customer Support Manager

Senior Customer Support Manager

VirtualVocations • New Orleans, Louisiana, United States
[job_card.full_time]
A company is looking for a Senior Manager, Global Customer Support.Key Responsibilities Manage and mentor a team of support professionals to ensure high-quality customer interactions Oversee sup...[show_more]
[last_updated.last_updated_30] • [promoted]
Property Operations Lead

Property Operations Lead

Kasa • New Orleans, LA, US
[job_card.full_time]
Kasa is the leading tech-enabled hotel and apartment hotel brand and manager.Kasa has built a hospitality operating system that fundamentally improves the profitability of hospitality assets while ...[show_more]
[last_updated.last_updated_variable_days] • [promoted]
Sales and Operations Lead

Sales and Operations Lead

Stretch Lab • Metairie, LA, US
[job_card.full_time]
StretchLab – Metairie, LA.Full-Time | On-Site | Health & Wellness Industry.StretchLab is a nationally recognized wellness brand offering one-on-one assisted stretching to help people move...[show_more]
[last_updated.last_updated_30] • [promoted]
Solution Architect (Customer Applications)

Solution Architect (Customer Applications)

Delta Utilities Services, LLC • New Orleans, LA, US
[job_card.full_time]
Lead the architecture and evolution of Delta Utilities’ customer-facing technology stack—including Oracle Customer Cloud Service (CCS), Genesys Cloud CX voice platform, web / mobile porta...[show_more]
[last_updated.last_updated_30] • [promoted]
Customer Success Partner

Customer Success Partner

Jonas Software • New Orleans, LA, US
[job_card.full_time]
Jonas Software is a leading provider of SaaS solutions for the Food & Beverage and Restaurant industries.Our products empower independent operators and growing chains to run more efficient, profita...[show_more]
[last_updated.last_updated_variable_days] • [promoted]
Head of People

Head of People

Freed • New Orleans, LA, US
[job_card.full_time]
We are looking for a Head of People to build and lead Freed's People & Talent function.Reporting to the VP of Finance & Ops, this role will oversee the full employee lifecycle : talent acquisition, ...[show_more]
[last_updated.last_updated_30] • [promoted]
Director of Revenue

Director of Revenue

Omega Hospital LLC • Metairie, LA, US
[job_card.full_time]
The position requires the following primary duties to be successful : .Managing the multiple components of the revenue cycle include pre-authorization, eligibility and benefits verification, claims s...[show_more]
[last_updated.last_updated_30] • [promoted]
Vice President of Customer Support

Vice President of Customer Support

VirtualVocations • New Orleans, Louisiana, United States
[job_card.full_time]
A company is looking for a Vice President of Customer Support.Key Responsibilities Define and execute the global support strategy to enhance customer experience and platform reliability Oversee ...[show_more]
[last_updated.last_updated_30] • [promoted]
Leisure Sales Manager

Leisure Sales Manager

The Fairmont Hotel • New Orleans, LA, United States
[job_card.full_time]
Fairmont Hotels & Resorts is a renowned luxury hotel brand with a global presence and a commitment to creating lasting memories for our guests. With over 30,000 colleagues worldwide, we are dedicate...[show_more]
[last_updated.last_updated_variable_days] • [promoted]
Customer Support Team Leader

Customer Support Team Leader

VirtualVocations • New Orleans, Louisiana, United States
[job_card.full_time]
A company is looking for a Customer Support Team Leader.Key Responsibilities Drive team performance across key metrics such as CRI, CSAT, Retention, and Expansion Manage team operations, includi...[show_more]
[last_updated.last_updated_variable_hours] • [promoted] • [new]
Shift lead

Shift lead

Louisiana Yogurt LLC • New Orleans, LA, US
[job_card.full_time]
We are seeking a shift leader to join our team! You will be responsible for overseeing and coordinating the activities of the retail sales team. Supervise team of retail sales workers.Adjust daily s...[show_more]
[last_updated.last_updated_variable_days] • [promoted]
Sales Manager

Sales Manager

Bentley Legacy Group • New Orleans, LA, US
[job_card.full_time]
The Sales Manager is responsible for attainment of assigned goals tied to the overall performance of the hotel.Effectively attain assigned sales and revenue goals, as well as solicitation call goal...[show_more]
[last_updated.last_updated_30] • [promoted]
Head Mechanic

Head Mechanic

K-1 Speed Inc • New Orleans, LA, US
[job_card.full_time]
Do you have the need for speed? Do you thrive in a fast paced, energetic work environment that focuses on serving our customers? If so, K1 Speed is the place for you.As the nation’s indoor el...[show_more]
[last_updated.last_updated_30] • [promoted]
Senior Customer Success Manager, Service Provider

Senior Customer Success Manager, Service Provider

Relativity • New Orleans, LA, United States
[job_card.full_time]
The Service Provider Customer Success Management Team supports our partners in our Premier Success Program in meeting their goals using the Relativity suite of products. The team guides overall valu...[show_more]
[last_updated.last_updated_30] • [promoted]
Customer Success Manager

Customer Success Manager

Auctane • New Orleans, LA, US
[job_card.full_time]
At Auctane, we are united by a passion to help businesses deliver whatever their size, wherever they are, and however they operate. We make it possible for businesses to meet the ever-changing requ...[show_more]
[last_updated.last_updated_30] • [promoted]