Talent.com
Quality Assurance Supervisor (Remote)
Quality Assurance Supervisor (Remote)Maximus • Jacksonville, US
[error_messages.no_longer_accepting]
Quality Assurance Supervisor (Remote)

Quality Assurance Supervisor (Remote)

Maximus • Jacksonville, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
  • [filters.remote]
[job_card.job_description]

Description & Requirements

We are currently seeking qualified and motivated professionals interested in joining our team in support of an upcoming federal contract (pending award). This position will play a key role in delivering high-quality services to our government client and will be contingent upon contract award.

As part of this project, you will support a federally funded initiative that provides essential medical readiness services-such as exams, screenings, dental care and preventive care-to individuals in remote or underserved areas. Services are delivered through a network of providers and mobile teams, with remote coordination and scheduling. The program ensures consistent access to care across dispersed populations and contributes to broader public service goals.

The Quality Assurance Supervisor is responsible for supporting and overseeing a team of QA Analysts to ensure adherence to production standards and that all project service level requirements and goals are met. The QA Supervisor acts as a primary source of reference and assists with escalated issues or cases as needed in a fast-paced, high-volume environment. This is a remote position.

Per contact requirements, this position is open only to U.S. citizens.

  • Please note that this position is contingent upon bid award

Essential Duties and Responsibilities :

  • Assist management with department / project objectives.
  • Provide ongoing supervision to assigned staff.
  • Responsible for reporting issues, problems, and concerns to management.
  • Complete daily, weekly, and monthly reports.
  • Participate in the training of new staff.
  • Assist the Manager in preparing presentation schedules and staff development plans.
  • Monitor workload and coordinates schedules.
  • Responsible for coaching team, setting expectations, conducting performance appraisals, and providing career development, corrective action and recognition for assigned staff.
  • Monitor and evaluate performance.
  • Educate specialists on department objective and performance metrics.
  • Conduct quality reviews of the work of specialists to ensure accuracy and provides coaching when required and recognizes specialists with superior performance.
  • Evaluate the need for training to ensure specialists maintain current knowledge of multiple programs.
  • Provide the Manager with updates on all issues regarding quality, training, policy, procedures, staff issues and departmental performance levels.
  • Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get the rest & meal breaks.
  • Comply with all company required policies, procedures and processes including but not limited to required training.
  • Responsible for adhering to established safety standards.
  • Perform other duties as assigned by management.
  • Minimum Requirements

  • Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
  • At least three (3) years of quality assurance in healthcare, medical documentation, government contracting, or a similar environment.
  • Minimum of one (1) year of people management experience, preferably overseeing QA or QC staff.
  • Excellent attention to detail and analytical skills.
  • Excellent organizational, interpersonal, written, ability to and verbal communication skills.
  • Prior experience in a call center environment preferred.
  • Per contact requirements, this position is open only to U.S. citizens.
  • #maxcorp #LI-DG1

    EEO Statement

    Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

    Pay Transparency

    Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

    Accommodations

    Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccommodations@maximus.com.

    Minimum Salary

    50,000.00

    Maximum Salary

    89,000.00

    [job_alerts.create_a_job]

    Quality Assurance Supervisor • Jacksonville, US

    [internal_linking.related_jobs]
    Travel Cath Lab Tech - $2,050 to $2,291 per week in Miami, FL

    Travel Cath Lab Tech - $2,050 to $2,291 per week in Miami, FL

    AlliedTravelCareers • Jacksonville, Florida, US
    [job_card.full_time]
    AlliedTravelCareers is working with Prime Time Healthcare to find a qualified Cath Lab Tech in Miami, Florida, 33114!.Now Hiring : Allied Healthcare Cath Lab - Miami, FL. Contact us for Pay Informati...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Travel Cath Lab Tech - $2,212 to $2,452 per week in Key West, FL

    Travel Cath Lab Tech - $2,212 to $2,452 per week in Key West, FL

    AlliedTravelNetwork • Jacksonville, Florida, US
    [job_card.full_time]
    AlliedTravelNetwork is working with LRS Healthcare to find a qualified Cath Lab Tech in Key West, Florida, 33040!.Ready to start your next travel adventure? LRS Healthcare offers a full benefits pa...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel Cath Lab Tech - $2,316 to $2,568 per week in Miami, FL

    Travel Cath Lab Tech - $2,316 to $2,568 per week in Miami, FL

    AlliedTravelNetwork • Jacksonville, Florida, US
    [job_card.full_time]
    AlliedTravelNetwork is working with LRS Healthcare to find a qualified Cath Lab Tech in Miami, Florida, 33133!.Ready to start your next travel adventure? LRS Healthcare offers a full benefits packa...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel Cath Lab Tech - $2,316 to $2,568 per week in Miami, FL

    Travel Cath Lab Tech - $2,316 to $2,568 per week in Miami, FL

    LRS Healthcare • Jacksonville, Florida, US
    [job_card.full_time]
    Ready to start your next travel adventure? LRS Healthcare offers a full benefits package, 24 / 7 support, and a responsive, traveler-first culture. What are you waiting for? Apply today!.Valid license...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel Cath Lab Tech - $1,853 to $2,054 per week in Largo, FL

    Travel Cath Lab Tech - $1,853 to $2,054 per week in Largo, FL

    AlliedTravelNetwork • Jacksonville, Florida, US
    [job_card.full_time]
    AlliedTravelNetwork is working with LRS Healthcare to find a qualified Cath Lab Tech in Largo, Florida, 33770!.Ready to start your next travel adventure? LRS Healthcare offers a full benefits packa...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Manager, Quality Assurance & Regulatory (Remote)

    Manager, Quality Assurance & Regulatory (Remote)

    Starface • Jacksonville, FL, US
    [filters.remote]
    [job_card.full_time]
    Manager, Quality Assurance & Regulatory (Remote).Starface World is reinventing the way we care for acne-prone skin as the first complexion brand to combine efficacy and optimism.We take skincare co...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel Cath Lab Tech - $2,164 to $2,419 per week in Miami, FL

    Travel Cath Lab Tech - $2,164 to $2,419 per week in Miami, FL

    AlliedTravelNetwork • Jacksonville, Florida, US
    [job_card.full_time]
    AlliedTravelNetwork is working with Prime Time Healthcare to find a qualified Cath Lab Tech in Miami, Florida, 33114!.Now Hiring : Allied Healthcare Cath Lab - Miami, FL. Contact us for Pay Informati...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel Cath Lab Tech - $2,316 to $2,568 per week in Miami, FL

    Travel Cath Lab Tech - $2,316 to $2,568 per week in Miami, FL

    AlliedTravelCareers • Jacksonville, Florida, US
    [job_card.full_time]
    AlliedTravelCareers is working with LRS Healthcare to find a qualified Cath Lab Tech in Miami, Florida, 33133!.Ready to start your next travel adventure? LRS Healthcare offers a full benefits packa...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel Cath Lab Tech - $2,050 to $2,291 per week in Plantation, FL

    Travel Cath Lab Tech - $2,050 to $2,291 per week in Plantation, FL

    AlliedTravelCareers • Jacksonville, Florida, US
    [job_card.full_time]
    AlliedTravelCareers is working with Prime Time Healthcare to find a qualified Cath Lab Tech in Plantation, Florida, 33311!. Now Hiring : Allied Healthcare Cath Lab - Plantation, FL.Contact us for Pay...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Travel Cath Lab Tech - $2,712 per week in Miami, FL

    Travel Cath Lab Tech - $2,712 per week in Miami, FL

    AlliedTravelNetwork • Jacksonville, Florida, US
    [job_card.full_time]
    AlliedTravelNetwork is working with Medical Solutions to find a qualified Cath Lab Tech in Miami, Florida, 33133!.A facility in Miami, FL is seeking its next amazing Cath Lab Technologist.Read on i...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel Cath Lab Tech - $2,050 to $2,291 per week in Plantation, FL

    Travel Cath Lab Tech - $2,050 to $2,291 per week in Plantation, FL

    AlliedTravelNetwork • Jacksonville, Florida, US
    [job_card.full_time]
    AlliedTravelNetwork is working with Prime Time Healthcare to find a qualified Cath Lab Tech in Plantation, Florida, 33311!. Now Hiring : Allied Healthcare Cath Lab - Plantation, FL.Contact us for Pay...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel Cath Lab Tech - $2,164 to $2,419 per week in Miami, FL

    Travel Cath Lab Tech - $2,164 to $2,419 per week in Miami, FL

    AlliedTravelCareers • Jacksonville, Florida, US
    [job_card.full_time]
    AlliedTravelCareers is working with Prime Time Healthcare to find a qualified Cath Lab Tech in Miami, Florida, 33114!.Now Hiring : Allied Healthcare Cath Lab - Miami, FL. Contact us for Pay Informati...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel Cath Lab Tech - $2,112 per week in Sun City Center, FL

    Travel Cath Lab Tech - $2,112 per week in Sun City Center, FL

    AlliedTravelCareers • Jacksonville, Florida, US
    [job_card.full_time]
    AlliedTravelCareers is working with Medical Solutions to find a qualified Cath Lab Tech in Sun City Center, Florida, 33598!. A facility in Sun City Center, FL is seeking its next amazing Cath Lab Te...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Senior Quality Assurance Engineer

    Senior Quality Assurance Engineer

    Insurance Office of America • Jacksonville, FL, US
    [job_card.full_time]
    Title : Senior Quality Assurance Engineer – IOA Technology.Fully Remote for candidates in EST / CST time zones.Please note : If this position is posted as either fully remote and / or hybrid, in accordan...[show_more]
    [last_updated.last_updated_variable_hours] • [new]
    Contractor - PT, Remote, Sr. Staff, Mission Assurance Specialist (QualityAssurance, Sr. Staff)

    Contractor - PT, Remote, Sr. Staff, Mission Assurance Specialist (QualityAssurance, Sr. Staff)

    Redwire Space • Jacksonville, Florida, United States
    [filters.remote]
    [job_card.part_time]
    Redwire Space Missions LLC has a current opportunity for a Part Time, Contract - Remote, Sr.Staff, Mission Assurance Specialist with System Safety experience to join our team, CO.As a part-time pos...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Manager, Quality Assurance

    Manager, Quality Assurance

    Cook Systems • Jacksonville, FL, US
    [job_card.full_time]
    Launch Your Career with Cook Systems.Since 1990, Cook Systemsa certified veteran-owned IT consulting firmhas been helping businesses and professionals grow through innovation, integrity, and invest...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Travel Cath Lab Tech - $2,050 to $2,291 per week in Miami, FL

    Travel Cath Lab Tech - $2,050 to $2,291 per week in Miami, FL

    AlliedTravelNetwork • Jacksonville, Florida, US
    [job_card.full_time]
    AlliedTravelNetwork is working with Prime Time Healthcare to find a qualified Cath Lab Tech in Miami, Florida, 33114!.Now Hiring : Allied Healthcare Cath Lab - Miami, FL. Contact us for Pay Informati...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Contractor - PT, Remote, Sr. Staff, Mission Assurance Specialist (Quality Assurance, Sr. Staff)

    Contractor - PT, Remote, Sr. Staff, Mission Assurance Specialist (Quality Assurance, Sr. Staff)

    Redwire Space • Jacksonville, FL, United States
    [filters.remote]
    [job_card.part_time]
    Redwire Space Missions LLC has a current opportunity for a Part Time, Contract - Remote, Sr.Staff, Mission Assurance Specialist with System Safety experience to join our team, CO.As a part-time pos...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]