Receive and answer emergency and non-emergency calls
Record all the calls
Proactively address problems and suggest solutions
Receive and dispatch orders
Assess situation and prioritize calls
Oversee the route of field units and track delivery status of products
Coordinate schedule in the most effective manner
Inform field units about orders and traffic
Track and update call logs and data in software programs
Provide reports to upper management
Dispatcher • 95156 San Jose, CA, US
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