Communications Assistant

Communications Assistant

Location : Los Angeles CA

Employment Type : Full-Time

About the Role

We are looking for a friendly organized and detail-oriented Communications Assistant to serve as a key point of contact between our company customers and this role you will assist with day-to-day communication respond to inquiries help manage customer interactions and ensure clear consistent messaging across all channels. This position is ideal for someone who enjoys speaking with people solving problems and supporting customers in a professional setting.

Key Responsibilities

Respond to customer inquiries via phone email or in-person communication

Provide accurate information about products services schedules and company policies

Assist with resolving customer concerns or escalating issues when needed

Maintain a positive helpful and professional tone in all interactions

Coordinate communication between internal teams and customers to ensure timely follow-ups

Track and document customer communication requests and feedback

Support appointment scheduling confirmations and customer reminders

Assist with preparing simple customer-facing updates notices or FAQs

Help maintain organization of contact lists communication logs and customer records

Qualifications

Strong verbal and written communication skills

Friendly and professional customer-facing demeanor

Ability to stay calm and helpful during busy periods

Strong organizational skills and attention to detail

Basic computer and data-entry skills

Previous experience in customer service administrative support or communication roles is helpful but not required

Reliable punctual and comfortable working in a fast-paced environment

What We Offer

Competitive pay with bonus potential

Training to ensure you feel confident in customer communication procedures

Opportunities for growth into communications operations or customer experience roles

Supportive team-oriented environment

Ideal Candidate

You will succeed in this role if you enjoy helping people communicating clearly and acting as a dependable link between customers and the team. If youre patient organized and customer-focused this position offers a great long-term path.

Required Skills :

live eventslivecustomerengagesalesretailactivationseventscommunication

Key Skills

Internal Control,Accounting And Auditing,Accounts Handling,General Services,Elevator,Brand

Experience : years

Vacancy : 1

Monthly Salary Salary : 50000 - 60000