Customer Success EngineerVirtualVocations • Houston, Texas, United States
Customer Success Engineer
VirtualVocations • Houston, Texas, United States
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for a Customer Success Engineer (K-12).
Key Responsibilities
Ensure that customer desired outcomes are achieved through proactive outreach
Manage and prioritize assigned portfolio of customers for success and satisfaction
Act as the customer's go-to subject matter expert for planning changes or enabling new capabilities
Required Qualifications
Bachelor's degree in a technical field (Computer Science, Computer Engineering, Information Technology, etc.)
Previous experience in technical support, sales engineering, or technical account management
Experience designing and supporting multilayer IP networks; routing and switching
Experience with network security technologies and managing enterprise deployments of devices
Willingness to travel 10% of the time
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