Care Coordinator

Overview

Starting rate $19.23- $21.63

The Community Support Program (CSP) Care Coordinator will provide coordinated behavioral health care management services as a member of the Advocates Community Counseling (ACC) and Integrated Care Management (ICM) teams to children, adults and families in need of services.

Minimum Education Required

Bachelor's Degree

Shift

First Shift

Additional Shift Details

Mon- Fri 9-5

Responsibilities

Conduct screenings and assessments with members to evaluate needs and determine eligibility for appropriate services. Utilize standardized assessment tools and document relevant information to support service planning.

Offer focused, short-term services to help members achieve their goals within 3-6 months.

Meet individuals receiving support in community-based settings.

Work collaboratively and effectively with individuals receiving services, medical teams, and behavioral health providers to provide integrated care management services.

Coordinate all aspects of service delivery with team members as outlined in integrated treatment plans.

Collaborate with existing providers and other collaterals and coordinate services in accordance with the individual’s integrated treatment plan.

Participate in integrated team meetings to ensure effective communication among team involved in individual’s care.

Follow the individual across the continuum of care for the purposes of care coordination.

Partner with the individual, their care team providers, and supports to ensure that the integrated treatment plan and crisis plan are implemented as developed and adjust as needed.

Monitor individual’s progress and assist clinical team in evaluating the need for continued clinical services.

Identify community resources and develop natural supports.

Meet with members in the community, as needed, to conduct assessments, provide support, and coordinate services in accessible settings.

Ensure that individuals receiving services are treated with dignity and respect in accordance with Advocates Human Rights Policy. Adhere to all Advocates Way principles.

Attend and actively participate in supervision, teaming, and clinical rounds with medical team.

Perform all duties in accordance with the agency’s policies and procedures. Follow agency Performance Standards.

Complete all required documentation in a timely manner.

Qualifications

BSW degree or BA in related field from an accredited college / university.

Two years of experience working within an outpatient, crisis, and medical settings.

Ability to use an Electronic Health Record to document medically necessary clinical services.

Must be able to perform each essential duty satisfactorily.

Ability to communicate effectively verbally and in writing.

Bilingual / trilingual (Spanish / Portuguese) preferred; candidate will have a demonstrated understanding of and competence in serving culturally diverse populations.

Commitment to Advocates' values and mission.

Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.

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Job Locations US-MA-Lawrence

Minimum Education Required Bachelor's Degree

Job ID 2025-12313

Organization Advocates

Type Regular Full-Time

Number of Hours Per Week 40

Business Unit Behavioral Health