Talent.com
Healthcare Operations Manager
Healthcare Operations Manager+MEDRITE Urgent Care • Brooklyn, NY, United States
[error_messages.no_longer_accepting]
Healthcare Operations Manager

Healthcare Operations Manager

+MEDRITE Urgent Care • Brooklyn, NY, United States
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Center (Practice) Manager

MedRite Urgent Care

Company Overview

MedRite Urgent Care is a fast-growing organization delivering modern, accessible urgent medical treatment and routine healthcare services that elevate the quality of life for our patients. Our team is committed to providing an exceptional patient experience—treating everyone like family.

We are seeking a dynamic Center (Practice) Manager who embodies our core values of being caring , knowledgeable , and exceptional . This leader will bring positivity, operational excellence, and an ownership mindset to their center, ensuring a culture of teamwork, accountability, and outstanding patient care. The Center (Practice) Manager works closely with the District Manager and Regional Director of Field Operations to drive success within their center.

The Center (Practice) Manager reports to the District Manager .

Core Competencies

Ownership Mentality

  • Demonstrates personal commitment to MedRite’s mission through action.
  • Follows through on commitments and holds self and others accountable.
  • Helps establish clear responsibilities, workflows, and performance measurements.

Acts with Urgency

  • Quickly evaluates challenges and proposes effective solutions.
  • Remains calm and confident under pressure; adapts quickly to change.
  • Anticipates barriers and plans proactively.

    • Exudes Positivity

  • Builds rapport across levels and functions through friendliness, openness, and respect.
  • Fosters constructive relationships with diverse individuals.
  • Maintains a positive attitude in the face of obstacles or adversity.

    • Job Responsibilities

    The Center (Practice) Manager will :

    Leadership & Communication

  • Communicate effectively across all organizational channels.
  • Spend 90% of scheduled time on the center floor engaging with, coaching, and developing the team.
  • Maintain monthly scheduling in the Core Scheduler.
  • Ensure a monthly Net Promoter Score (NPS) of 85% or higher .

    • Operational Excellence

  • Maintain strong cross-functional knowledge of all roles and support as needed.
  • Collaborate with providers to ensure clinical and operational alignment.
  • Foster a culture of teamwork within the center and across the district.
  • Ensure exceptional patient experiences through MedRite’s patient care model and feedback tools (NPS, Google reviews).
  • Address and resolve patient concerns immediately.

    • Talent Management

  • Recruit, interview, and select high-performing team members using the Talent Acquisition process.
  • Lead onboarding and training for new staff.
  • Provide ongoing coaching and performance feedback.
  • Partner with the District Manager and HR Business Partner to address performance issues.
  • Identify talent, assess potential, and develop succession plans.
  • Recognize and reward team performance.

    • Center Operations

  • Execute clinical and operational strategy in partnership with District Manager, Regional Director, and clinical leadership.
  • Manage center financial resources in partnership with leadership.
  • Oversee Occupational Health workflows to ensure flawless execution.
  • Manage labor, supplies, materials, and service resources efficiently; identify improvement opportunities.
  • Ensure brand standards, including surgical-level cleanliness, are consistently maintained.
  • Create staff schedules and process payroll.
  • Ensure compliance with all standard operating procedures.
  • Partner with clinical staff to ensure accuracy and quality of lab processes.
  • Perform additional duties as assigned.

    • Functional Competencies

    People

  • Builds Effective Teams : Attracts top talent, develops team members, and drives engagement.
  • Patient Focus : Centers decisions and actions around patient needs and outcomes.

    • Performance

  • Drives Results : Demonstrates resilience, exceeds goals, and helps others achieve results.

    • Process

  • Operational Excellence : Anticipates trends, adapts processes, and aligns team actions to business goals.
  • Planning & Prioritization : Uses organizational goals to guide priorities and resource allocation.

    • Minimum Qualifications

  • Bachelor’s degree or equivalent experience.
  • Demonstrated leadership experience (healthcare preferred).
  • Minimum of 45 hours per week with flexibility to support staff coverage.
  • Strong written and verbal communication skills.
  • Excellent organizational, time-management, and multitasking abilities.
  • Strong problem-solving and troubleshooting skills.
  • Comfort and adaptability in a fast-paced environment.
  • Keen attention to detail.
  • Proficiency with MS Excel, Word, and PowerPoint.
  • Ability to stand for prolonged periods and lift up to 50 lbs.

    • Benefits

  • Outstanding growth and career development opportunities.
  • Paid Time Off (PTO).
  • Medical, Dental, and Vision insurance.
  • 401(k) with employer match
    • [job_alerts.create_a_job]

    Operation Manager • Brooklyn, NY, United States

    [internal_linking.related_jobs]
    GTM Strategy and Operations Manager | Healthcare

    GTM Strategy and Operations Manager | Healthcare

    EliseAI • New York City, New York, USA
    [job_card.full_time]
    At EliseAI were improving the industries that matter most : housing and healthcare.Everyone needs a place to live and access to quality healthcare yet both are often harder to secure than they shoul...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Manager, Operations - Cardiology

    Manager, Operations - Cardiology

    Northwell Health • Sleepy Hollow, NY, United States
    [job_card.full_time]
    Manages the daily administrative operations of a multi-physician, single / multiple practice (s) for a division or program. Coordinates administrative functions, plans and supports development of the ...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Travel Operating Room RN – Open-Heart Surgery - $2,173 per week

    Travel Operating Room RN – Open-Heart Surgery - $2,173 per week

    Voca Healthcare • Passaic, NJ, United States
    [job_card.full_time]
    Voca Healthcare is seeking a travel nurse RN OR - Operating Room for a travel nursing job in Passaic, New Jersey.Job Description & Requirements. Benefits available on 1st of the month after start : .V...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Manager, Healthcare Analytics

    Manager, Healthcare Analytics

    PROGYNY • New York, NY, United States
    [job_card.full_time]
    Thank you for considering Progyny!.Progyny is seeking a data-driven and collaborative Manager of Medical Economics and Analytics to support our Commercial teams by delivering actionable insights in...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Healthcare Named Account Manager

    Healthcare Named Account Manager

    Palo Alto Networks • New York City, New York, USA
    [job_card.full_time]
    The Named Account Manager partners with our healthcare customers to secure their entire digital experience.Youre motivated by the desire to solve critical challenges facing our customers secure env...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel Ultrasound Tech - $2,050 to $2,291 per week in Neptune, NJ

    Travel Ultrasound Tech - $2,050 to $2,291 per week in Neptune, NJ

    Prime Time Healthcare • Neptune, NJ, US
    [job_card.full_time]
    Now Hiring : Allied Healthcare Ultrasound General - Neptune, NJ.Contact us for Pay Information.Actual amount dependent upon market adjustments. Are you a passionate Allied Healthcare professional loo...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Travel Nurse RN - Home Health - $2,425 per week

    Travel Nurse RN - Home Health - $2,425 per week

    Ardor Health Solutions • Saddlebrook, NJ, United States
    [job_card.full_time]
    Ardor Health Solutions is seeking a travel nurse RN Home Health for a travel nursing job in Saddlebrook, New Jersey.Job Description & Requirements. EMR : HCHB and Oasis exp required.Access to 24 / 7 te...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel Operating Room RN – Open-Heart Surgery - $1,890 per week

    Travel Operating Room RN – Open-Heart Surgery - $1,890 per week

    GHR Healthcare • Passaic, NJ, United States
    [job_card.full_time]
    GHR Healthcare is seeking a travel nurse RN OR - Operating Room for a travel nursing job in Passaic, New Jersey.Job Description & Requirements. GHR Healthcare Job ID #74227344.Pay package is based o...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel Nurse RN - OR - Operating Room

    Travel Nurse RN - OR - Operating Room

    Malone Healthcare - Nursing • Passaic, NJ, US
    [job_card.full_time]
    Malone Healthcare - Nursing is seeking a travel nurse RN OR - Operating Room for a travel nursing job in Passaic, New Jersey. Job Description & Requirements.About Malone Healthcare - Nursing.Wit...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Longevity Health Coach

    Longevity Health Coach

    Extension Health • New York, NY, US
    [job_card.part_time] +1
    Longevity Health Coach - Elite Membership Programs.Extension Health is a full-stack platform for proactive, personalized healthcare—combining cutting-edge diagnostics, longevity therapeutics,...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Bakery Team Leader (Department Manager)

    Bakery Team Leader (Department Manager)

    Whole Foods Market • Wall Township, NJ, US
    [job_card.full_time]
    A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet.That means improving...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Operations Lead - Healthcare AI Innovation

    Operations Lead - Healthcare AI Innovation

    Bowden Brown • New York, NY, United States
    [job_card.full_time]
    Operations Lead - AI and Technology Innovation in Healthcare.We’re partnered with an advanced technology group operating at the intersection of AI, data, and healthcare. This small, high-performing ...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Operations Site Manager Healthcare

    Operations Site Manager Healthcare

    Bedford Stuyvesant Family Health Center • Brooklyn, New York, USA
    [job_card.full_time]
    The Bedford-Stuyvesant Family Health Center (BSFHC).Operations Site Manager in central Brooklyn.BSFHC has been providing affordable comprehensive outpatient medical and dental services in an outpat...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel Nurse RN - Oncology - $2,184 to $2,363 per week in Neptune City, NJ

    Travel Nurse RN - Oncology - $2,184 to $2,363 per week in Neptune City, NJ

    TravelNurseSource • Neptune City, NJ, US
    [job_card.full_time]
    TravelNurseSource is working with Host Healthcare to find a qualified Oncology RN in Neptune City, New Jersey, 07753!.Host Healthcare is an award-winning travel healthcare company with an immediate...[show_more]
    [last_updated.last_updated_30] • [promoted]
    RN Clinical Care Manager - Coordinating Whole-Person Care

    RN Clinical Care Manager - Coordinating Whole-Person Care

    UnitedHealth Group • Yonkers, NY, United States
    [job_card.full_time]
    At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Manager - Transaction Advisory Services- Healthcare

    Manager - Transaction Advisory Services- Healthcare

    EisnerAmper • New York, NY, United States
    [job_card.full_time]
    At EisnerAmper, we look for individuals who welcome new ideas, encourage innovation, and are eager to make an impact.Whether you're starting out in your career or taking your next step as a seasone...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Healthcare Operations Manager

    Healthcare Operations Manager

    +MEDRITE Urgent Care • New York, NY, US
    [job_card.full_time]
    MedRite Urgent Care is a fast-growing organization delivering modern, accessible urgent medical treatment and routine healthcare services that elevate the quality of life for our patients.Our team ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Director, Healthcare Operations

    Director, Healthcare Operations

    Confidential Careers • New York, NY, US
    [job_card.full_time]
    The Director of Healthcare Operations serves as a site representative at an assigned healthcare location for all administration and management matters directly related to the specific healthcare si...[show_more]
    [last_updated.last_updated_30] • [promoted]