Beauty Advisor

job description

WHO WE ARE:

Saks Fifth Avenue is a leading destination for luxury fashion, driven by a mission to help customers express themselves through relevant and inspiring style. Since its inception in 1924, the company has delivered one-of-a-kind shopping experiences, featuring an expertly curated assortment of fashion and highly personalized customer service. Its unique approach combines an emphasis on the digital customer experience with a strong connection to a network of 33 extraordinary locations across North America for seamless, all-channel shopping. Saks Fifth Avenue is part of Saks Global’s portfolio of top luxury retail brands and real estate assets.

What This Position is All About

The Beauty Advisor will be responsible for interacting with clients and providing an elevated client experience. This individual has a strong desire to sell and uses their working knowledge of the beauty business as well as the many services and tools offered to obtain and grow their business. The Beauty Advisor utilizes this knowledge to provide clients with personalized assistance to enhance their shopping experience and reach set goals.

Who You Are:

• Generates a variety of approaches to problem solving new and novel ideas
• Actively collaborates and contributes to a positive and inclusive team dynamic
• Constantly looking for opportunity to improve the way things are done
• Demonstrates comfort in flexing all communication styles and establishes positive interpersonal relationships
• Has a good sense of timing, is a good listener, and can get a cooperation with little disruption

You Also Have:

• Minimum 1 year retail experience, within the Beauty industry
• Previously demonstrated successful sales experience, achieving or exceeding goals
• Ability to learn and utilize online clienteling tools and software and are comfortable using social media and technology.

As The Beauty Advisor, You Will:

• Focus on achieving and exceeding individual Cosmetic sales goals, event sales goals, and department daily & monthly sales goals
• Provides a dynamic service presence to each location
• Skilled at asking appropriate questions to identify a client’s needs in order to effectively provide them guidance or directions
• Actively participate on social media; Instagram, etc. to grow your personal brand and business
• Demonstrate professional make-up and treatment consultation and application
• Maintain a consistent high level of service by creating and developing excellent client relationships as the brand expert and department representative
• Cross sell beyond one line to drive results and build the client’s basket
• Thoroughly knowledgeable on all in-store services and proactively offers the appropriate service to a client to further personalize and enhance their shopping experience
• Maintain a positive image as a liaison between the company and Account Executives
• Utilize online clienteling resource tool to record and maintain client information and preferences to drive your business
• Focus all efforts on providing an exceptional client experience from approach, to application, to closing the sale and following up with the client
• Maintain counter standards by ensuring a clean, tidy and welcoming space
• Ad hoc responsibilities as needed

Your Life and Career at SFA:

• Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation
• Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate
• Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)
• An amazing employee discount
  

Salary and Other Compensation:

The hourly rate for this position is between [$17.58-23.45 per hour]. Factors which may affect starting pay within this range may include market, experience and other qualifications of the successful candidate.

Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.