Community Engagement Coordinator (PDF)

EMPLOYMENT OPPORTUNITY

Town of Lexington

We are currently accepting applications for the part-time (15 hours per week) position.

Community Engagement Coordinator

Human Services Department

Hourly Range : $30.47 - $34.77

Non-Benefited

The REQUIRED Town of Lexington application form

f / employmentapplication

a cover letter and resume must be received in the Town's Human Resource Department.

This position will remain open until filled

GENERAL SUMMARY :

Under the general supervision of the Human Services Director, the Community Engagement Coordinator supports

the Human Services Department by combining administrative, programmatic, and outreach responsibilities to

ensure Town services and initiatives are inclusive, accessible, and equitable. The Coordinator provides flexible

support across all Human Services divisions, assisting staff with outreach, communications, program

logistics, multilingual access, and community engagement efforts. This part-time role advances the Town's

Diversity, Equity, and Inclusion (DEI) goals through culturally responsive communications, event support, and

collaboration with local partners and committees. While not serving as a lead or primary point of contact, the

Coordinator is a trusted team member who strengthens the Department's ability to deliver meaningful,

community-centered initiatives that reflect the diverse needs, voices, and priorities of all residents, especially

those historically underserved.

Essential Functions

The essential functions or duties listed below are intended only as illustrations of the various types of work that

may be performed. The omission of specific statements of duties does not exclude them from the position if the

work is similar, related, or a logical assignment to the position.

• Works directly with the Human Services Director to set priorities and ensure workload is manageable

for a part-time role. Provides programmatic and outreach support across divisions, coordinating closely

with staff and managers to meet community needs.

underrepresented and marginalized groups, including but not limited to BIPOC, LGBTQIA+,

immigrants, seniors, youth, people with disabilities, and veterans.

residents across all ages and backgrounds, with particular focus on those historically underrepresented or

underserved.

information is available in multiple languages.

Services Department (e.g., communications, materials preparation, meeting assistance).

connecting residents to the appropriate staff member for follow-up.

community-building events or initiatives.

heritage months), ensuring they include resource information and clear pathways for resident support.

across platforms (newsletter, website, flyers, social media).

attending meetings and sharing updates relevant to their work.

evenings or weekends.

residents who may not yet be connected to services.

Town-led initiatives.

Supervision

Supervision Scope : Performs varied and responsible functions requiring a working knowledge of departmental

operations and the exercise of judgment and initiative, particularly in situations not clearly defined by precedent

or established procedures.

Supervision Received : Works under the direct supervision of the Human Services Director, following department

rules, regulations, and policies; duties require the ability to plan and perform operations and independently

complete assigned tasks, according to prescribed time schedules and deadlines.

Supervision Given : This position does not directly supervise staff but may provide oversight and direction to

volunteers on an as-needed basis throughout the year.

Recommended Minimum Qualifications

The Town of Lexington has a strong commitment to Diversity, Equity, and Inclusion, and we are actively

seeking candidates who bring new voices, perspectives, and lived experiences to our organization.

Knowledge : Knowledge of office administrative practices and procedures. Familiarity with municipal

government operations and the ability to interpret laws and policies with an equity lens to promote inclusive and

accessible practices. Familiarity with community engagement, DEI initiatives, and grassroots outreach,

particularly programs that build belonging and reduce systemic barriers.

Ability : Able to interact effectively and respectfully with individuals of all ages, backgrounds, and identities.

Ability to explain departmental policies and procedures, and complex ideas in an accessible way. Ability to

analyze problems, identify alternative solutions, project consequences of proposed actions, and recommend

courses of action. Ability to maintain confidentiality. Ability to work independently. Ability to follow and

meet detailed timelines. Ability to multi-task. Ability to create content for newsletters, outreach materials, and

social media. Comfortable and able to think about how policies and services affect different groups of people,

and interested in helping make town programs more equitable and welcoming.

Skills : Proficient customer service and organization skills. Proficient written and verbal communication skills.

Proficient computer skills including MS Office Suite applications. Proficient skill with department related

computers and software applications. Proficient computer literacy to be able to design basic graphics and web

content.

Education, Training and Experience

Bachelor's Degree in Social Work, Psychology, Public Administration, or related field; and one to three (1-3)

years of increasingly responsible related experience in human services, community work, or diversity and

inclusion efforts, or any equivalent combination of education and experience. Experience in municipal

government or a human services setting is preferred.

Job Environment

locations for events, meetings, or community outreach. Work is performed in an office environment.

environment may include periods of high activity, frequent interruptions, and shifting priorities due to

administrative deadlines or community needs.

standard office equipment.

by email, and involve an information exchange dialogue.

of every month at 5 : 45 PM and on the 2nd and 4th Wednesdays of every month from 9 : 00-11 : 00

AM for Commission on Disability and Human Rights Committee meetings.

availability to support town meetings, public forums, cultural events, or committee work. Hours

may vary from week to week, depending on program schedules and department needs.

Physical Requirements

The physical demands described are representative of those that must be met by an employee to successfully

perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with

disabilities to perform the essential functions.

Regularly required to walk, stand, sit, talk, and hear; operate objects, tools, or controls; pick up paper, files,

books, and other common office objects. Ability to view computer screens and work with details for extended

periods of time. Ability to reach and bend, to stoop, kneel, crouch, or crawl, and push / pull or may occasionally

lift objects up to 30 pounds. Must be able to communicate. Vision and hearing at or correctable to normal

ranges.

This job description does not constitute an employment agreement between the employer and employee, and is

subject to change by the employer, as the needs of the employer and requirements of the job change.

Pay Equity / Equal Opportunity / Americans with Disabilities Act Employer

APPLICATION PROCESS

All applicants are required to complete a Town application form

f / employmentapplication Resumes may be attached to the application

form as additional information, but cannot serve as a substitute for completing the required application form.

After the deadline all applications will be reviewed and the most highly qualified candidates will be invited to

one or more interviews. All applicants will be notified of their standing in the process as soon as a decision has

been made regarding their individual application.

Individuals who need accommodations in order to participate in this process should contact the Human

Resources Department

Questions regarding this hiring process should be addressed to :

Human Resources Department, Town of Lexington,

Email : , Phone #

1625 Massachusetts Avenue, Lexington, MA 02420