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Bilingual Customer Service Advocate
Bilingual Customer Service AdvocateVirtualVocations • Grand Rapids, Michigan, United States
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Bilingual Customer Service Advocate

Bilingual Customer Service Advocate

VirtualVocations • Grand Rapids, Michigan, United States
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

A company is looking for a Bilingual Customer Service Advocate for a Remote Position.

Key Responsibilities

Provide exceptional customer service and support to clients

Manage multiple systems and tasks efficiently while maintaining a professional demeanor

Assist in improving customer satisfaction through effective communication and problem resolution

Required Qualifications, Training, and Education

High school diploma or equivalent (bachelor's degree preferred)

Minimum of 1 year of experience in insurance operations or a related field

Proficiency in various web platforms and tools

Experience in healthcare, insurance, social work, or mental health is preferred

Familiarity with medical terminology and health benefit plans

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Customer Service Advocate • Grand Rapids, Michigan, United States

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