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Customer Relations Associate - Omaha, NE
Customer Relations Associate - Omaha, NEGlobe Life AIL - McQuade Organization • Omaha, NE, US
Customer Relations Associate - Omaha, NE

Customer Relations Associate - Omaha, NE

Globe Life AIL - McQuade Organization • Omaha, NE, US
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  • [job_card.full_time]
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We’re hiring in Omaha, NE!

Enjoy remote flexibility, unlimited earning potential, and the opportunity to protect families every day Are you a motivated, high-energy individual with a passion for helping others?

Do you thrive in a fast-paced, team-oriented environment where your dedication and drive are recognized and rewarded?

If so, we want to meet you!

Position:

  • Entry-Level Customer Relations Associate We are actively seeking Entry-Level Benefits Representatives to join our expanding team.
  • In this role, you’ll be the first point of contact for clients seeking support with their benefits packages.
  • Whether you’re looking to kick-start your career or pivot into a meaningful role where you can grow and make an impact, this could be your perfect fit.

Responsibilities:

  • Assist current clients via phone and online platforms with account inquiries and product guidance.
  • Provide accurate, easy-to-understand information about benefit plans, coverage, and eligibility.
  • Support clients through benefits enrollment, changes, and troubleshooting.
  • Keep documentation and support resources up-to-date for both internal teams and clients.
  • Help identify client needs and offer appropriate product solutions.
  • Collaborate with internal teams to resolve issues and improve service delivery.
  • Stay informed on industry trends, company updates, and benefit regulations.

Qualifications:

  • Strong communication and active listening skills.
  • A customer-first attitude and genuine desire to help others.
  • Self-motivated with the ability to work independently and in a team setting.
  • Detail-oriented and able to manage multiple priorities effectively.
  • Basic computer skills, including comfort with tools like Zoom and CRM platforms.
  • Flexible, coachable, and eager to learn and grow.

Preferred (but not required):

  • High school diploma or equivalent (college degree a plus).
  • Previous customer service or administrative experience is a bonus, but not necessary—we’ll train you!

What We Offer:

  • Comprehensive on-the-job training and mentorship.
  • A supportive, inclusive work culture.
  • Clear pathways for career advancement.
  • The opportunity to make a positive impact every day.
  • Ready to Launch Your Career?
  • We’re not just looking for employees—we’re building a team of people who want to grow with us.
  • If you're ready to make a difference and be part of something meaningful, apply today to join our team as a Benefits Representative.

    Customer Relations jobs in Omaha, NE – Apply now for remote or hybrid roles with high earning potential and long-term career growth Powered by JazzHR

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Customer Relations Associate - Omaha, NE • Omaha, NE, US

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