Position : SAP S / 4HANA Utilities Solution Architect
Location : Phoenix, AZ - Hybrid
Employment Type : Fulltime
Responsibilities
- Provide expertise in SAP IS-U industry best practices.
- Deliver Utilities industry best practices for the design and implementation of integrated SAP IS-U / CIS solutions.
- Work directly with Functional Leads and oversee integrated design / implementation for Back-Office components (FICA, Billing, DM / AMI, Exceptions Management) and Front Office components (Service, Sales).
- Lead the solution scope and execution of Conference Room Pilots (CRP) during the Build Phase.
- Oversee the design / implementation of third-party integrated solutions critical to business operations.
- Provide governance for key non-SAP solutions and vendors (e.g., SEW, TRC (GSX), PayGo).
- Advise the Cutover workstream on best practices for Cutover planning, Dress Rehearsal, and Operational Readiness Testing (Bill Compare, Financial Reconciliation).
- Guide the Data Conversion workstream on functional best practices for data conversion and reconciliation.
- Provide oversight to the Testing workstream on testing scope, test scenario / case creation, and SIT / UAT execution.
- Support the Business Integration (OCM) workstream with insights into functional change impacts and training approach.
- Advise the Technical workstream on functional requirements related to environment landscape, performance testing, and build execution.
- Collaborate with cross-functional teams to ensure successful deployment of integrated solutions.
- Conduct routine system audits and performance reviews to identify and resolve potential issues.
- Mentor and guide junior team members, promoting continuous learning and improvement.
- Facilitate team and client-facing workshops to enhance overall project capabilities and knowledge.
Required Qualifications
15+ years of hands-on experience in SAP IS-U implementations, including Billing, FICA, Device Management (DM / AMI), Customer Service, and Work Management.Deep understanding of SAP ECC and S / 4HANA Utilities, including integration with third-party systems such as SEW, TRC (GSX), PayGo.Proven proficiency in solution architecture : blueprinting, configuration, SIT / UAT testing, and deployment.Strong experience in cutover planning, dress rehearsals, and operational readiness testing (bill compare, financial reconciliation).Demonstrated success in leading cross-functional teams during Build, Test, and Deploy phases, including oversight of OCM, Data Conversion, and Technical workstreams.Experience conducting and managing Conference Room Pilots (CRPs) and solution validation workshops.Strong governance skills for non-SAP solutions and effective vendor management.In-depth knowledge of Utilities industry best practices, especially around Customer Information Systems (CIS) and SAP IS-U.Familiarity with regulatory and compliance requirements within the Utilities sector.Excellent stakeholder management and communication skills across business users, IT teams, and external vendors.Ability to mentor junior consultants and support professional development.Strong analytical and problem-solving skills for managing complex business requirements.Regards
Patrick Fernandez
Talent Acquisition Group - Strategic Recruitment Manager