Job Description
Job Description
Responsibilities
- Supervise the Warehouse Lead and Warehouse Personnel
- Coordinate all warehouse activities, which include the receipt, storage, and shipping of materials to meet productivity goals, operating objectives, and warehouse maintenance functions
- Prepare work schedules to include, but not limited to the following : work assignments / rotations, employee training, breaks, overtime assignments, and coverage for vacation / personal absences
- Resourcefully and economically organize completion of day to day picking and loading
- Collaborate with internal and external Clients and Customers to resolve discrepancies related to shipping, receiving, or inventory
- Research errors and implement corrective actions
- Assist in developing plans and programs for process improvement
- Coordinate new and current employee training to include, but not limited to the following : personal safety, forklift safety, warehouse SOP’s and WI’s
- Perform adjustments to daily work assignments as necessary during warehouse personnel shifts to operate within specifications
- Ensure building and product is secure during scheduled hours
- Supervise the basic fundamentals of warehouse safety and good housekeeping
- Confirm warehouse SOP’s are being adhered to and handle corrective actions as necessary
- Address employee issues effectively and efficiently without preferences or judgment
- Effectively oversee warehouse personnel performance and provide cross training when and as needed for personal development and company economic objectives
- Conduct employee performance reviews
- Complete daily sanitation schedule and process end-shift paperwork
- Consistently inform Operations Manager of potential problems and changes
- Act as backup in the absence of the Operations Manager
- Perform special projects as assigned by Operations Manager
- Other duties as assigned
Qualifications and Job Specifications
Bachelor’s degree plus 3 years distribution and warehouse management experience in receiving, storing, issuing, and accounting for property in a warehouse or any equivalent combination of education, training, and experience.A minimum of 3 years supervisory experience is requiredExperience with Pharmaceutical warehousing preferredFamiliar with temperature controlled warehousingFamiliar with FDA and cGMP requirementsDemonstration of the following :Effective time management skills
Impeccable verbal and written communication skillsAbility to conduct appropriate research as neededAttention to detail and organizationCritical thinkingInterest to work in a fast-paced environmentTechnical Expertise
Navigate through ERP system – Tecsys Elite, MQ1Intermediate Microsoft Office skills : Outlook, Excel, PowerPointExperience with warehouse or supply chain environments and transportationAbility to conduct / track graphical and data-driven analytics related to Client performanceAbility to maintain and track budget / spending trendsAdvanced public speaking and presentation skillsExcellent verbal and written communication skillsAdditional Employment Requirements
Must be able to successfully pass all preliminary employment requirements (i.e., background check and drug screen)Must have a valid driver's licensePhysical / Mental / Visual Demands
Work is light to medium in nature with frequent walking to perform assigned tasksOccasional lifting of 50 - 75 lbs. is requiredMust be able to communicate clearly with shippers and employeesApproximately 10% of time is spent on key entryMust be able to read at a distance close to the eyes and at arm’s length, with or without correctionWorking Conditions
Activities occur both inside (protected from weather conditions but not temperature changes) and outsideEmployee is subjected to extreme cold while supervising in the freezerHazardous conditions may exist, such as proximity to moving mechanical parts, electrical current and working in high placesEquipment Operated
Equipment : Desktop, fax machine, copier, desk phone, forklift, and pallet jackSystems : Outlook, Excel, Word, TECSYS (warehouse management system) and UKG (employee management system)