Senior Manager, Renewals Programs Strategy

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Job Category : Operations

About Salesforce

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Applications will be accepted until 02 / 27 / 2026.

About the Role

Salesforce is in pursuit of a highly energetic and dedicated Senior Manager, Renewals Programs to design, implement, lead, and assess sales programs that support the initiatives of the Customer Success Group's (CSG) Renewals Organization. These programs serve as essential instruments for driving revenue growth.

This leadership position encompasses all facets of program management, from inception and prioritization to execution, partnership development, performance analysis, organizational transformation, and evaluation of program outcomes. A pivotal part of this role involves conducting business analysis and generating Salesforce reports, while fostering collaboration across various teams to propel our sales strategy forward.

As a data-driven leader, you will assess business scenarios, streamline efficiency initiatives, design effective processes, and deliver actionable insights. Key deliverables include sales strategies, identifying focal areas, proposing sales programs, conducting detailed performance analyses, documenting processes, and creating reporting dashboards that culminate in presentation-ready content for senior leadership at Salesforce.

Responsibilities :

• Collaborate with Renewals Leaders to enhance the pipeline and Annual Contract Value (ACV) for Renewals Plan Programs.
• Engage with OU Sales Programs Managers to effectively scale Renewals Plan Programs across OUs.
• Identify and suggest key strategic focus areas for global sales teams.
• Propose, develop, prioritize, execute, and assess sales programs to drive results.
• Lead multiple complex and strategic projects aimed at supporting revenue growth.
• Work alongside business partners to align goals, identify challenges, and gather necessary data to inform strategy while proactively offering insightful recommendations.
• Provide executive management with project scope, timeline, requirements, benefits, and return on investment for each initiative.
• Clearly communicate risks, taking initiative to develop resolution strategies.
• Represent the Renewals Plan Programs team in broader cross-functional projects involving other departments as necessary.

Experience :

Skills :

Note : This role is office-flexible, with an expectation to be in the office a minimum of three (3) days per week.

Unleash Your Potential

Joining Salesforce empowers you to aspire without limits in all facets of your life. Our benefits and resources are designed to help you find balance and thrive, while our AI agents amplify your impact, enabling you to achieve your best. Together, we will harness the power of Agentforce to deliver exceptional experiences that resonate with customers of all sizes. Apply now to reshape the future—not just for yourself, but for AI and the world.

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Posting Statement

Salesforce is an equal opportunity employer and upholds a non-discrimination policy with all employees and applicants. We believe in equality for all and strive to create a workplace that's inclusive and free from discrimination. Know your rights : workplace discrimination is illegal, and any employee or potential employee will be evaluated based on merit, competence, and qualifications—regardless of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or marital status, or any other protected classification. This policy extends to all current and prospective employees throughout their Salesforce journey, including recruiting, hiring, job assignment, compensation, promotion, benefits, training, performance assessments, discipline, and termination.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may qualify for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to support your well-being, including time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found on our website. In accordance with the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider qualified applicants with arrest and conviction records for employment. Salesforce believes in equitable compensation practices that reflect the dynamic labor market across various regions. The typical base salary range for this role is $143,400 - $216,900 annually. In specific cities within the San Francisco and New York City metropolitan area, the base salary range is $172,200 - $236,700 annually. This range reflects base salary alone and does not encompass bonuses, sales incentives, equity, or benefits where applicable.