Clinical Specialty Program Manager

Manager Clinical Specialty Program

The Manager Clinical Specialty Program is the program champion providing on-site coaching, support, training, and development of the program initiatives within their region. This role focuses on implementing and sustaining business development initiatives and the corresponding specialty programs; addressing gaps in care, knowledge deficits related to specialty care, and promoting best practices among healthcare providers. This role will assist staff in identifying and utilizing appropriate community resources and will participate with the interdisciplinary team in coordinating patient goals of care initiatives. This role will be responsible for coaching and training associates during program expansion and with the orientation of the program and goals for new staff. The role involves implementing Sales Skills Training Program, ensuring best practices are followed, and helping field representatives achieve their sales goals. Conducting market analysis, training, and implementing CRM best practice and Disease State Training.

Field Coaching & Training :

• Conduct regular field coaching sessions with field representatives, providing guidance and mentorship on program strategies, techniques, and best practices.
• Support liaisons in achieving access targets and driving census and admission growth through focused coaching, performance management and leadership development.

Needs Assessment :

Specialty Program Collaboration :

Training Program and On-going Development :

Market Analysis & Strategy :

Sales Performance Oversight :

Recruiting :

Data Analysis & Reporting :

Qualifications :

At Springhill Hospice, our primary ambition is to bring first-class care to the warmest and most serene environment possible : home. We provide the full spectrum of hospice services, thoughtfully tailored to the individual needs of patients and families. Springhill Hospice, an affiliate of BrightSpring Health Services, is grounded in a foundational commitment to providing exceptional patient care and championing our agency leadership and teams. We are proud to have expert clinicians and caregivers on our team. We are confident you will find purpose, meaning, and a chance to make a positive impact from day one.