Technical Enablement Program Manager

What You Will Do Daily :

• Design and manage end-to-end technical learning pathways for technical roles, creating universal onboarding programs and defining baseline knowledge standards.
• Develop and implement an internal technical certification program (e.g., 101, 201, 301 levels) to track completion and proficiency.
• Assist in the curation and maintenance of playbooks for technical roles.
• Partner with stakeholders across Product, Engineering, Sales, and Technical Leadership to conduct training needs analyses, identify skills gaps, and define clear, measurable learning objectives for new curriculum.
• Consolidate and synthesize key product and technical updates and news from across the business relevant to the supported technical roles.
• Implement a robust Content Governance framework and a continuous feedback loop to ensure internal resources, customer-facing technical materials, and the library of customer use-cases are current, accurate, and reflect the latest product standards.
• Polish and update technical materials, diagrams, professional presentations, and other customer-facing content leveraged by technical teams.
• Ensure training materials remain current by integrating new product release information and details into all evergreen onboarding and learning resources.
• Lead New Product Readiness by designing and developing the technical "how-to" curriculum for new product rollouts, aligning with global business objectives and product launches.
• Assist technical teams in updating and maintaining the technical demo environment, ensuring it is up-to-date and reflects the latest product capabilities for both training and field testing.

The Experience You Will Need :

Benefits of Working With Sonar :

Why You Will Love It Here :

We Value Diversity, Equity, and Inclusion : At Sonar, we believe that our diversity is our strength. We are a global company that values and respects different backgrounds, perspectives, and cultures. We are committed to fostering a diverse and inclusive work environment where everyone feels valued and empowered to contribute their best. We are proud to be an equal opportunity employer and welcome all qualified applicants, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. All offers of employment at Sonar are contingent upon the precise results of a comprehensive background check and reference verification conducted before the start date. We do not currently support visa candidates in the US.  Applications that are submitted through agencies or third party recruiters will not be considered.