Sr Mgr Tech Del / Partner Mgmt (US)

Manager Technology Delivery / Partner Management

The Manager Technology Delivery / Partner Management builds and maintains strong business relationship with assigned clients / internal partners and provides direction and guidance on optimal technology solutions / services to meet business needs. The position generally manages a varied team of IT professionals and bridges the gap between the business and technology, and leverages resources across functional or specialized technology areas to ensure end to end delivery of agreed upon solutions or services within planned forecasts / cost estimates. Role generally supports a significant Business area, Product Group, Enterprise Platform, Service or Capability within a Segment CIO or Functional area.

Depth & Scope :

• Role generally supports a significant business area, product group, Enterprise Platform, Service or Capability under a Segment CIO or technology functional area
• Sets work direction at an operational level, works autonomously in the management of the unit and collaborates with other business or technology leaders to establish and execute on common goals with a medium to longer term business perspective
• Expert knowledge of the business and bank technology standards (e.g., infrastructure, architecture, processes, applications) from a strategic perspective and managing / directing teams and projects
• Program & Delivery Leadership
• Lead end-to-end delivery of the Actimize CTR program, from requirements through deployment.
• Own delivery timelines, scope, risks, and resource planning across multiple workstreams.
• Manage overall program governance, reporting, decision forums, and executive updates.
• Oversee Actimize implementation for CTR detection, workflow, routing, and filing (e.g., RCM, CDD, UDM, WLF experience beneficial).
• Coordinate with Actimize vendor teams for rules configuration, data integration, testing, performance tuning, and defect resolution.
• Ensure solutions adhere to bank architecture, security, and operational standards.
• Manage delivery activities for Actimize vendor consultants, offshore / onshore resources, and internal engineering teams.
• Track vendor deliverables, SLAs, technical design quality, and milestone adherence.
• Facilitate collaboration across engineering, QA, data, infrastructure, and DevOps teams.
• Sound knowledge of external competition, emerging, industry and / or market trends in relation to own business
• Integrator role that oversees various technology functions / resources to deliver business technical solutions or shared service
• Oversees a sizeable and varied team of technology professionals (e.g., up to 50+ consisting of Application Developers, Solutions Designers, Business Systems Analysts, Specialists, and / or Project Managers) in the end to end delivery of complex projects, system enhancements / applications and / or application or service management
• Directs / manages large-scale applications / projects across multiple product lines / businesses, involving significant scope and complexity
• Understands strategic direction (including financials) and champions alliances to benefit the Bank and / or department
• Advocates for operational improvements to enhance the divisions value to the organization

Education & Experience :

Preferred Qualifications :

Must sit onsite #Hybrid Only : Charlotte, NC; Mount Laurel, NJ; Fort Lauderdale, FL

Customer Accountabilities :

Employee / Team Accountabilities :

Physical Requirements :

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

Who We Are : TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches / stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them