Talent.com
Emerging Store Manager
Emerging Store ManagerWalgreens • Buffalo, NY, US
Emerging Store Manager

Emerging Store Manager

Walgreens • Buffalo, NY, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Emerging Store Manager

Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all store activities in the absence of the Store Manager. Ensures proper merchandising, protection of store assets, and improves store sales and profitability. Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to achieve company deliverables.

Customer Experience

  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints in a timely manner and answers questions to ensure a positive customer experience. Models and shares customer service best practices.
  • Monitors customer service, provides coaching, training, and develops plans for improvements in both the front-end and pharmacy. Empowers team members to find the most impactful resolution for customers; seeks solutions that exceed customer expectations and builds loyalty.
  • Accountable for improving on overall customer service metrics.

Operations

  • Supervises the operation of the store and team members, including assigning daily activities, delegating tasks to team members, opening / closing / changing shifts, approving time records, time off and managing other scheduling conflicts to ensure proper team member coverage.
  • Collaborates with external partners to drive the future of their Walgreen store. Identifies ways to support external partnerships and services as a resource for Pharmacy Operations Manager in seeking community outreach opportunities.
  • Supports Store Manager in leveraging data, analysis, and team member input to make fact-based decisions, follow-up, and monitor impact.
  • Supervises the control of the store cash management including but not limited to register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping.
  • Supervises front end and pharmacy inventory, completing resets / revisions and price changes; analyzes front end and pharmacy inventory trends to create corrective action plans; trains / coaches team members to follow inventory standard operating procedures.
  • Ensures execution of operational feedback from the Store Manager and District Manager through delegation and supervision of team members.
  • Ensures that store interior and exterior are clean and presentable; manages repair and maintenance; responds to emergencies.
  • Ensures that team members have a working knowledge of all computer and technology systems and software.
  • Provides for the safety and well-being of team members; effectively utilizes the Security Operations Center.
  • Complies with all company policies and procedures, manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including sale of alcohol, tobacco, fresh food, and pharmacy products.
  • Completes special assignments and other tasks as assigned.

    • Full Store Operation Business Performance Management

  • Independently analyzes financial and performance data; creates action plans to support achievement of business deliverables.
  • Uses operating statements, key performance indicators, and other relevant tools to engage the team; drive solutions and actions for store improvement. Collaborates with Store Manager to identify sales opportunities, gain insights, to ensure growth and performance of the store through new initiatives as directed by the Support Center.
  • Supports Pharmacy during busy periods, including serving as a pharmacy technician, when necessary.

    • People & Performance Management

  • Primarily responsible for leading and training team members; provides training, mentoring, coaching, and support to enable team members' career development. Responsible for team member discipline, coaching meetings, and makes recommendation regarding team member performance management, including discipline and termination when appropriate.
  • Manages team member performance by assigning responsibilities, developing performance plans, setting goals and expectations, observing performance, providing feedback and giving recognition to enhance effectiveness of individual team members and overall team.
  • Acquires and retains talent, builds pipelines to keep store properly staffed, and ensures a diverse pipeline of future leaders. Anticipates short and long-term staffing needs, develops talent plan, manages candidate pool, participates in the interview process and makes hiring decisions.
  • Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
  • Establishes a culture of accountability through clear expectations and performance management, Performance Improvement Plans, and constructive discipline.

    • Training & Personal Development

  • Successfully completes Store Manager learning and development program. Completes all required learning and development courses, certification, and any training assigned by Store Manager, District Manager and company leaders.
  • Monitors own performance, seeks continuous feedback from leader and team members, and commits to self-development; has an Individual Development Plan in place.
  • Obtains and maintains valid pharmacy technician license as required by state.

    • Communications

  • Communicates regularly with team members through one-on-one discussions, group meetings to ensure communication is open between leaders and team members. Actively responds to team member questions or concerns.
  • Assists Store Manager in planning and communicating the company and store strategy.

    • Bachelor's degree with a solid academic record, all majors welcome OR satisfactorily completed a Walgreens Community Internship Program OR High School Diploma / GED and two years of experience in a supervisory position (does not require experience with direct reports). Demonstrated leadership abilities that include professional business ethics, self-motivation, and strong communication skills and strong business acumen. Completion of Store Manager training program (LEAP) or willingness to complete Walgreens Leadership Essentials training (for individuals placed in ESM role on or after June 1, 2021) within 12 weeks of ESM start date. Must be fluent in reading, writing, and speaking English (except in Puerto Rico). Willingness to work flexible schedule including extended days, evenings, and weekend hours. Willingness to accept promotion into a Store Manager position, if promotion is offered, which could require relocation to a different store location. Ability to transfer to other Walgreens retail assets located within the same hiring Area.

    Bachelor's Degree. Internal candidates : Management experience, including supervising others, managing, and assigning work. Experience across both front-end and pharmacy. External candidates : Business majors. Prior retail or food industry experience.

    This role will remain open until filled. To review benefits, please visit

    jobs.walgreens.com / benefits

    Employment Type : Full-time

    Job Function : Retail

    District : 788-WEST SENECA NY

    Common Location : 1328 ABBOTT RD,LACKAWANNA,NY,14218-01910-03257-S

    Full District Office Address : 815 HARLEM RD,WEST SENECA,NY,14224

    [job_alerts.create_a_job]

    Emerging Store Manager • Buffalo, NY, US

    [internal_linking.similar_jobs]
    Shift Manager

    Shift Manager

    Subway - 67147-0 • Buffalo, NY, US
    [job_card.full_time] +1
    As part of the Subway® Team, you as a Shift Manager will focus on six main things : .Providing an excellent guest experience. Ensuring that great food is prepared & served.Keeping our re...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Shift Manager

    Shift Manager

    McDonalds - 30659 Silver Creek • Irving, NY, US
    [job_card.full_time]
    I want a satisfying career with good benefits and great opportunities for advancement.I have a lot to offer and I want to grow. The Job for Me – Get a job that inspires your best and moves you...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Sandwich Artist ®

    Sandwich Artist ®

    Subway - 11983-0 • Derby, NY, US
    [job_card.full_time] +1
    As part of the Subway® Team, you as a Sandwich Artist ® will focus on four main things : .Providing an excellent Guest experience. Preparing and serving great food .Keeping restaurants cl...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Store Manager in Training

    Store Manager in Training

    Nothing Bundt Cakes - Orchard Park / Amherst • Buffalo, NY, US
    [job_card.full_time]
    Every day is delicious and satisfying.The SMIT will learn and master all positions in the bakery including, but not limited to : frosting, baking, guest service, events, marketing, B2B sales, and cr...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Store Manager

    Store Manager

    Journeys • Buffalo, NY, US
    [job_card.full_time]
    Journeys is a teen retail leader with an emphasis on footwear and unique specialty items including apparel, backpacks, hats and accessories. With more than 800 stores in all 50 US states, Puerto Ric...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Store Leader (Manager)

    Store Leader (Manager)

    7-Eleven • Buffalo, New York, United States
    [job_card.full_time] +1
    [filters_job_card.quick_apply]
    The Store Leader is the heart and soul of the store.A Store Leader with an Assistant or two make up the store’s leadership team executing merchandising and marketing initiates, driving profitabilit...[show_more]
    [last_updated.last_updated_30]
    Outbound Sales Manager

    Outbound Sales Manager

    VirtualVocations • Buffalo, New York, United States
    [job_card.full_time]
    A company is looking for a Manager, Outbound Sales to lead a regional team of outbound sales agents.Key Responsibilities Lead and develop a team to achieve enrollment and conversion targets Desi...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Senior Manager, Business Development, Cell & Gene Therapies

    Senior Manager, Business Development, Cell & Gene Therapies

    Fresenius Kabi USA, LLC • Grand Island, NY, United States
    [job_card.full_time]
    The Senior Manager, Business Development, will play a critical role in driving global sales and business development strategy for our cutting-edge Cell and Gene Therapies (CGT) Technologies divisio...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Shift Manager

    Shift Manager

    McDonalds - 5960 Derby • Derby, NY, US
    [job_card.full_time]
    I want a satisfying career with good benefits and great opportunities for advancement.I have a lot to offer and I want to grow. The Job for Me – Get a job that inspires your best and moves you...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel CT Tech - $2,506 to $2,801 per week in Lewiston, CT

    Travel CT Tech - $2,506 to $2,801 per week in Lewiston, CT

    AlliedTravelCareers • Lewiston, CT, US
    [job_card.full_time]
    AlliedTravelCareers is working with Prime Time Healthcare to find a qualified CT Tech in Lewiston, Connecticut!.Now Hiring : Allied Healthcare CT - Lewiston, ID. Contact us for Pay Information.Actual...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Sandwich Artist ®

    Sandwich Artist ®

    Subway - 29524-0 • Lewiston, NY, US
    [job_card.full_time] +1
    As part of the Subway® Team, you as a Sandwich Artist ® will focus on four main things : .Providing an excellent Guest experience. Preparing and serving great food .Keeping restaurants cl...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Travel Echo Tech - $2,396 to $2,596 per week in Elmira, NY

    Travel Echo Tech - $2,396 to $2,596 per week in Elmira, NY

    AlliedTravelCareers • Buffalo, New York, US
    [job_card.full_time]
    RDCS-AE / BCLS / BLS - American Heart Association / RCS.Titan Medical is looking for travelers to fill a Travel Echo Tech position for a 13 week assignment in Elmira, NY! Call Titan for additional details.[show_more]
    [last_updated.last_updated_30] • [promoted]
    Travel Echo Tech - $2,486 per week in Elmira, NY

    Travel Echo Tech - $2,486 per week in Elmira, NY

    AlliedTravelCareers • Buffalo, New York, US
    [job_card.full_time]
    AlliedTravelCareers is working with Atlas MedStaff to find a qualified Echo Tech in Elmira, New York, 14905!.Atlas Medstaff is currently seeking candidates in the Echo Tech (Echo Tech) profession f...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Senior Sales Enablement Manager

    Senior Sales Enablement Manager

    VirtualVocations • Buffalo, New York, United States
    [job_card.full_time]
    A company is looking for a Senior Manager, Sales Enablement Programs.Key Responsibilities Deliver onboarding programs for new GTM team members Assess training needs and develop innovative traini...[show_more]
    [last_updated.last_updated_30] • [promoted]
    AUTO DETAILER - FULL TIME - BENEFITS

    AUTO DETAILER - FULL TIME - BENEFITS

    Towne Automotive • North Collins, NY, US
    [job_card.full_time]
    FULL TIME POSITION WITH BENEFITS - TRAINING PROVIDED.Towne Chevy is looking to hire a Full-Time automotive detailer at our location in North Collins. We provide a strong benefit package and a great ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Shift Manager

    Shift Manager

    McDonalds - 1927 Clarence • Buffalo, NY, US
    [job_card.full_time]
    I want a satisfying career with good benefits and great opportunities for advancement.I have a lot to offer and I want to grow. Competitive Pay Starting at $17.The Job for Me – Get a job that ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Shift Manager-ELMWOOD-W517 - Urgently Hiring!

    Shift Manager-ELMWOOD-W517 - Urgently Hiring!

    Wendy's • Buffalo, NY, United States
    [job_card.full_time]
    Families come in all shapes and sizes, that includes the Wendy’s family - the people you will work with as a Shift Manager. We are seeking career-minded, motivated individuals with excellent interpe...[show_more]
    [last_updated.last_updated_30]
    Senior Manager of Sales Enablement

    Senior Manager of Sales Enablement

    VirtualVocations • Buffalo, New York, United States
    [job_card.full_time]
    A company is looking for a Senior Manager, Sales Enablement to design and lead programs that enhance sales team performance. Key Responsibilities Define and execute enablement programs aligned wit...[show_more]
    [last_updated.last_updated_1_day] • [promoted]