Digital Media Strategist

Overview

J&L Marketing, a distinguished digital marketing agency with Google Premier Status, is seeking a dynamic Digital Media Strategist to join our innovative team. The ideal candidate is a passionate marketer who thrives in a fast-paced environment and possesses a keen eye for detail.

Responsibilities

Client Communication and Support : Serve as the primary point of contact for clients, delivering expert guidance and responsive support throughout their digital marketing journey. Ensure they feel informed, confident, and taken care of at every step.

Strategic Thinking : Translate client goals into holistic digital strategies by connecting the dots across channels and tactics. Lead discussions that help clients see the bigger picture and understand how each component drives results.

Customer Service : Deliver proactive, personable, and solutions-focused service through all channels of communication. Anticipate client needs, respond promptly, and ensure their experience is seamless and positive.

Strategic Planning and Roadmapping : Partner directly with clients to develop and refine long-term strategic plans. Set clear objectives, define success metrics, and guide clients through an evolving digital landscape with confidence.

Client Advocacy and Relationship Building : Cultivate strong, trust-based relationships by deeply understanding each client’s business, goals, and challenges. Act as their advocate within the agency, ensuring their voice and priorities are heard.

Performance Reviews and Insights Sharing : Lead recurring performance meetings with clients, translating complex data into meaningful, actionable insights. Frame results within a strategic context and help clients make informed decisions.

Strategic Partnership Development : Act as a strategic advisor, not just a service provider. Collaborate with clients to co-create strategies aligned with their business vision, offering perspective, innovation, and clarity rooted in industry knowledge.

Qualifications

Bachelor’s degree in Marketing, Advertising, or a related field (equivalent professional experience may be considered)

Customer service and account management experience

Continuous Learning Mindset

Experience in a fast-paced, deadline-driven environment

Strong analytical skills and problem-solving abilities

Benefits

Competitive Salary

Health, Dental, Vision, and Disability Insurance

Company Paid Life Insurance

Vacation / PTO and Seven Observed Holidays

Fun and Professional atmosphere

401k With Company Match

Monthly Rideshare Credits

Yearly Professional Development Stipend

Important Notice

Please be aware of potential job scams. J&L Marketing will never ask for personal information such as bank details or social security numbers during the interview process. If you\'re ever in doubt, contact us directly through our official website.

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