Software Architect (AI Platform)

A career that's the whole package!

At Conga, we've built a community where our colleagues can thrive. Here you'll find opportunities to innovate and support growth through individual and team development, all within an environment where every voice is heard.

Conga accelerates the customer's journey to becoming a more connected and intelligent business. The Conga Advantage Platform is recognized worldwide for enhancing this journey, bringing together Configure, Price, Quote, Contract Lifecycle Management, and Document Automation capabilities on a single open platform. It integrates seamlessly with any ERP, CRM, and Cloud. Powered by a unified data model and purpose-built AI, Conga helps companies achieve a unique advantage-one built on seamless connection, actionable intelligence, and scalable growth.

Our approach is grounded in the Conga Way, a framework that reflects our values and drives everything from hiring to decision-making, as well as key programs including recognition. Created with direct input from our colleagues, the Conga Way forms the foundation of our vibrant culture.

Job Title : Software Architect (AI Platform)

Locations : Boston, MA; Houston, TX; Broomfield, CO; Waterloo, Ontario; Remote US (ET preferred)

Reports to : VP, AI Engineering

A quick snapshot...

As Software Architect (AI Platform), you will be the primary technical visionary responsible for defining, designing, and evolving the architectural foundation of our next-generation AI / GenAI products and solutions. You'll lead architectural strategy across multiple teams and product lines, ensuring our AI systems can scale to meet enterprise demands while maintaining the highest standards of performance, reliability, and security. You'll utilize your deep technical expertise combined and strategic thinking to drive architectural decisions that will shape the future of our AI platform for years to come.

Why it's a big deal...

You'll be a strategic technical leader, defining and driving the overall architectural vision for the AI platform, including system design, technology choices, and long-term technical roadmap. You'll provide architectural leadership for complex, large-scale AI systems, and act as a thought leader in AI technologies, influencing cross-functional technical decisions and long-term strategies. You'll drive architectural standards and best practices across all AI / GenAI products and services. You'll have ownership of high-impact projects, shaping the future of Conga's products while mentoring engineers, fostering a culture of continuous learning and technical excellence.

Here's what we're looking for...

Related experience. You have 12+ years of professional software development experience, including 7+ years in AI / ML systems architecture. You have a proven track record of of architecting and delivering large-scale, production AI systems. You've led complex technical initiatives that required influencing cross-functional teams while mentoring teammates, navigating change, and creating space for collaboration and growth.

Technical expertise. You have :

• Deep expertise in distributed systems architecture, microservices, and cloud-native design patterns
• Advanced knowledge of AI / ML system architecture, including training infrastructure, model serving, and MLOps pipelines
• Extensive experience with cloud platforms (GCP, AWS, Azure) and container orchestration (Kubernetes, Docker)
• Deep expertise in Python and frameworks such as TensorFlow, PyTorch, FastAPI, LangChain, LangGraph, and KubeFlow.
• Strong understanding of data architecture, including real-time and batch processing systems, data lakes, and analytical platforms

Analytical thinker and creative problem solver. You utilize your expertise to navigate ambiguity and deliver impactful solutions. You're skilled in identifying creative solutions to unique customer requirements, ensuring our customer issues are resolved in a manner that meets or exceeds their expectations without increasing their costs.

Strong communication and interpersonal skills. You're skilled at reading and adapting to different communication styles. You communicate priorities, trade-offs, and goals clearly, that engages and inspires both technical and non-technical stakeholders.

Strategic thinker. You balance technical excellence with business objectives. You use all of the information to form architectural decisions that support current need and future scalability.

Education. You've completed your Bachelor's and Master's degree in Computer Science, Engineering, or a related technical field. Maybe you've even gone on to obtain your Ph.D.

Here's what will give you an edge...

Additional expertise. You've had the opportunity to architect systems for large language models (LLMs), generative AI, and foundation model deployment. You have knowledge of advanced AI techniques including multi-modal models, reinforcement learning, and distributed training systems. You have experience with AI governance frameworks, model risk management, and responsible AI architectures.

Enterprise architecture. You have experience with enterprise architecture frameworks and methodologies (TOGAF, Zachman, etc.) and architecting systems for regulatory compliance (SOC2, GDPR, HIPAA, etc.). You have knowledge of enterprise integration patterns, API management, and service mesh architectures.

Thought Leadership. You're passionate about the AI / ML space. You're a thought leader for the AI / ML community, contributing ideas through publications, open-source projects, and / or speaking engagements.

#LI-MF1

In the spirit of the Conga Way, we strive to design easy-to-understand compensation programs that are fair and free from any type of discrimination. In keeping with this approach, we are committed to delivering competitive compensation and benefits packages to our colleagues worldwide and communicating transparently about the structure of our compensation programs.

Listed below is the U.S. base salary range for this full-time position. Within the range, individual pay is determined by job-related skills, experience, and relevant education, or training. In addition to base salary, Conganeers receive a variable incentive pay component, perks such as flexible work options, and a full range of benefits including medical and dental insurance.

The posted salary ranges are for the expectations outlined in the job description. We are often open to a wide variety of profiles and sometimes have flexibility within our organizational structure to adjust the role responsibilities up or down should we select a candidate that is less or more experienced than the posted job requirements. In these occasional cases, we will communicate the revised salary range to the candidate during the selection process.

U.S base salary range :

$197,462-$315,938 USD

Did we pique your interest?

If this sounds like the kind of job you would love in the kind of environment where you would thrive, please click apply. We'd love to hear from you!

Preferred Resume Format

We accept resumes in any format, we suggest using PDF or plain text. These formats help ensure that your resume's formatting remains intact, making it easier for our recruiters to review your application promptly.

Don't meet every requirement for the role?

Studies have shown that women and members of ethnic minorities are less likely to apply to jobs unless they meet every single qualification. At Conga we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You just might be the right candidate for this or other roles.

Additional Information

Conga is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants regardless of race, color, religion, gender, gender identity, age, national origin, disability, parental or pregnancy status, marriage and civil partnership, sexual orientation, veteran status, or any other characteristic protected by law. We understand interviewing can be stressful for those with disabilities. If reasonable accommodation is needed to allow you to show us your best self, please let your recruiter know as soon as possible. All your information will be kept confidential according to EEO guidelines. Conga is not open to third party solicitation or resumes for our posted FTE positions. Resumes received from third party agencies that are unsolicited will be considered complimentary.

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