Technical Customer Success Manager (Healthcare)

Job Description

Job Description

Description

Location : Austin Tx, Dallas Tx OR Boston Ma OR Arlington VA

We are seeking a Healthcare Network Technical Customer Success Manager (T-CSM) to join our growing global Customer Success organization. This role is designed for a hands-on network professional with healthcare expertise , passionate about driving secure connectivity, device visibility, and operational excellence across hospital and clinical environments

What you'll do :

• Lead adoption and deployment of the Armis platform across healthcare networks, ensuring seamless visibility into IoMT, and IT / OT assets .
• Map clinical workflows to security architecture , helping align the platform with healthcare compliance frameworks (e.g., HIPAA, HITECH, NIST ).
• Collaborate with biomedical engineering, IT, and security teams to design secure network segmentation, device communication policies, and risk-reduction strategies.
• Serve as the technical liaison between customer engineering teams and Armis cross-functional stakeholders (Product, Support, Sales, and Engineering).
• Guide integration efforts with WLC, CMMS, NAC, Firewalls and other security and ITSM tools (e.g., ServiceNow, Cisco ISE, Palo Alto, CrowdStrike).
• Conduct health assessments and configuration reviews to ensure optimal performance, accurate asset classification, and high-fidelity risk scoring.
• Translate technical findings into executive outcomes , presenting ROI, uptime improvements, and reduced clinical risk to leadership.
• Mentor customer teams on vulnerability management, threat response, and network best practices within healthcare environments.
• Partner with Armis Product and Engineering to influence roadmap priorities based on real-world healthcare use cases.

What we expect :

Additional

Salary range guidance for this position is : $130,000 - $165,000

The salary range listed does not include other forms of compensation or benefits (e.g. i.e. bonuses, commissions, stocks, health insurance benefits, etc.) offered to candidates. Visit our careers site for more information on benefits at Armis.

l status or any other legally protected status. In compliance with federal law, all persons hired will be required to submit satisfactory proof of identity and legal authorization to work in the United States.

About Armis :

Armis is the leading agentless, enterprise-class device security platform, designed to protect organizations from cyberthreats created by the onslaught of unmanaged and IoT devices. Fortune 1000 companies trust our real-time and continuous protection to see and control all managed, unmanaged, un-agentable and IoT devices – from traditional devices like laptops and smartphones to new smart devices like smart TVs, webcams, printers, HVAC systems, industrial control systems and PLCs, medical devices and more. Armis provides passive and unparalleled asset inventory, risk management, and detection & response. Armis has the world’s largest Device Knowledgebase, tracking over 280M devices, tracking device behavior, connections, and history. Armis is a privately held company and headquartered in Palo Alto, California.