Supervisor Insurance Billing and Collections

Essential Functions

Leadership and Team Management :

• Supervise and provide leadership to team members, including mentoring and coaching to foster professional growth and high performance.
• Assists in outcomes management by holding self and others accountable to meet stated outcomes, objectives, goals, timetables and commitments, adhering to outcomes even in the face of unforeseen circumstances
• Prioritizes and coordinates daily work activities. Provides leadership and guidance by sharing expertise with others. Approves schedules and monitors time worked.
• Conducts employee performance management duties including completion and delivery of performance evaluations, setting goals, dissemination of information, coaching, addressing performance issues / routine correction actions, and recommending termination of employment.
• Submits notifications for personnel actions (e.g. status changes, termination, etc.)
• Participates in selection, hiring, and salary recommendations
• Coordinate onboarding and training for new hires, ensuring they are well-prepared for their roles.
• Support and execute ongoing communications to keep the team updated on system changes, policies, and best practices.
• Act as mentor and resource for team members, providing guidance on technical or procedural challenges
• Effectively manages workload with accuracy and attention to detail per requirements outline in departmental policies

Operational Management & Excellence :

System Integration & Testing

Education Qualifications

Experience Qualifications

Skills and Abilities

Childrens is an equal opportunity employer, embracing and valuing the unique strengths and differences of people. We cultivate an inclusive environment of respect and trust where we all belong. We do not discriminate based on race, ethnicity, age, gender identity, religion, disability, veteran status, or any other protected characteristic.