Sales Support

Overview

CTG is seeking to fill a SAP Reporting Analyst / Sales Support opening for our client in Pittsburgh, PA.

Location: Pittsburgh, PA (hybrid remote)

Pay Rate: $35 per hour
Duration: 12 months

Notes from the manager:

• Hybrid role: onsite in our Pittsburgh office 3 days a week, remote 2 days a week.
• Bachelor’s degree, preferrable engineering or science by major because the sales support role needs to work with SAP, run reports and analysis.
• Will consider recent graduates with Engineering or science major

Duties:

• Provide sales and marketing support to the commercial team and independent sales representatives, including pricing and margin analysis, forecasting, and target pipeline analysis.
• Assist the sales team with day-to-day customer service and sales operations tasks, such as LCM/NDA management, handling various technical or PSRA document inquiries, order follow-ups, sample arrangements, payment tracking, and completing questionnaires/surveys.
• Act as a lead catcher and perform lead vetting, initial quoting, and updates in C4C.
• Support the commercial team with opportunity management, including tracking and reporting as needed.
• Handle SAP tasks, including data mapping, new material/customer setups, and the corresponding approval processes for the sales team in systems or SF platforms.
• Manage small volume long-tail inside accounts and transactional accounts, assisting account managers in monitoring and nurturing the growth of small new accounts.
• Provide support for MarComm logistics as needed.

Skills:

• Proficiency in digital platforms and business software.
• Excellent verbal and written communication skills.
• Strong analytical skills and attention to detail.

Experience:

• Previous experience in sales support, customer service, or related roles is preferred.
• Familiarity with SAP or similar ERP systems is a plus.

Education:

• Bachelor’s degree, preferably in Engineering or Science.
• Recent graduates with a degree in Engineering or Science are encouraged to apply.

Additional Information:

• This is a hybrid role: onsite in our Pittsburgh office 3 days a week, remote 2 days a week.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role.

To Apply:
To be considered, please apply directly to this requisition using the link provided. For additional information, please contact the Recruiter Tana Stilloe at Tana.Stilloe@ctg.com. Kindly forward this to any other interested parties. Thank you!