More of an Administrative role - Mechanical / technical experience a plus
Ability to lift up to 50 lbs.
Basic Computer Skills - Microsoft Office (Excel, Word, Outlook, PowerPoint)
General mechanical and electrical aptitude a definite plus
Responsibilities :
Perform tasks for field returned parts and warranty requests
Request parts from Warehouse
Collect parts and move to different evaluation areas in the plant
Enter part return information into computer applications
Fill out and print tracking sheets for each part
Perform basic condition evaluations of returned parts
Track status, location, and condition of returned parts
Generate weekly reports on returned parts received, in process, and completed
Create customer failure reports by editing and formatting completed engineering analysis information
Effectively communicate with engineers and product service personnel as needed to ensure analysis status are updated and progressing
Assist in creating Asset Records, Material Return, and RMA records for returned parts and warranty claims
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Administrative Support • Erie, PA, US
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