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Administrative Engineering Support
Administrative Engineering SupportAxelon Services Corporation • Erie, PA, US
Administrative Engineering Support

Administrative Engineering Support

Axelon Services Corporation • Erie, PA, US
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Job Title : Administrative Engineering Support

Location :  Erie, PA

Shift :  Weekdays 08 : 00 AM - 04 : 00 PM

Description :

  • Years of Experience : 0 to 6 years
  • More of an Administrative role - Mechanical / technical experience a plus
  • Ability to lift up to 50 lbs.
  • Basic Computer Skills - Microsoft Office (Excel, Word, Outlook, PowerPoint)
  • General mechanical and electrical aptitude a definite plus

Responsibilities :

  • Perform tasks for field returned parts and warranty requests
  • Request parts from Warehouse
  • Collect parts and move to different evaluation areas in the plant
  • Enter part return information into computer applications
  • Fill out and print tracking sheets for each part
  • Perform basic condition evaluations of returned parts
  • Track status, location, and condition of returned parts
  • Generate weekly reports on returned parts received, in process, and completed
  • Create customer failure reports by editing and formatting completed engineering analysis information
  • Effectively communicate with engineers and product service personnel as needed to ensure analysis status are updated and progressing
  • Assist in creating Asset Records, Material Return, and RMA records for returned parts and warranty claims
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