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Associate Director, Property Tax Services - Downtown
Associate Director, Property Tax Services - DowntownHarris County, TX • Houston, TX, United States
Associate Director, Property Tax Services - Downtown

Associate Director, Property Tax Services - Downtown

Harris County, TX • Houston, TX, United States
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Salary : $33.62 - $37.28 Hourly

Location : Houston, TX

Job Type : Regular Full-time

Job Number : 15932

Department : Tax Assessor Collector

Opening Date : 12 / 05 / 2025

Closing Date : 12 / 26 / 2025 11 : 59 PM Central

Max Number of Applicants : 150

Position Description

The Associate Director, Property Tax Services, assists the Director to manage the Property Tax Division of the Harris County Tax Office and ensures full compliance with statutory and departmental requirements. The role drives operational excellence by defining best practices, mitigating risk, and optimizing processes across all Property Tax Services divisions. It oversees continuous training of employees to maintain high service standards, collaborates closely with Budget Management, Financial Services, Treasury, and Audit on day-to-day operations, and manages relationships with third-party depository and merchant services vendors.

About the Tax Assessor-Collector :

The Harris County Tax Assessor-Collector's Office is essential for ensuring the proper administration of tax laws and providing vital services to the community. The office plays a key role in local government, handling various financial and administrative tasks including :

  • Property Tax Collection : Assess and collect property taxes for all eligible commercial and residential property owners and entities. Calculate property taxes based on appraised values and ensure collection and distribution to the appropriate entities.
  • Motor Vehicle Services : Manage commercial and residential vehicle registration, issue license plates, and handle vehicle title transfers, including the collection of associated fees.
  • Voter Registration : Oversee voter registration within the county, issue voter registration certificates, and maintain an accurate voter registration roll.
  • Additional Revenue Collection : Collecting certain fees, fines, and revenues related to permits or state mandates, depending on the county's needs.

Duties & Responsibilities :

  • Plan, direct, and supervise personnel by providing training, discussing career path goals, monitoring work performance and providing feedback.
  • Prepares and approves transfer of misapplied funds to correct / intended accounts.
  • Maintains relationships with other Tax Office divisions, external organizations and government entities for information.
  • Manages and prepares the training of new policies, procedures and laws that may impact on the division.
  • Assists managers with the recruitment process, training for new employees and current staff.
  • Lead and participate in committee activities with vendors and manage team transitions and processes with third party depository, merchant services and property tax software vendors to ensure efficient Tax Office operations.
  • Oversee property tax collections by our third-party depository and merchant services vendors.
  • Handle escalated Property Tax issues with customers.
  • Other duties as assigned.
  • Harris County is an Equal Opportunity Employer

    If you need special services or accommodations, please call (713) 274-5445 or email

    This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate.

    Requirements

    Education and Experience :

  • Bachelor's Degree in Accounting, Finance, Business Administration, Public Administration or a related field. Relevant experience may substitute for the required education.
  • A minimum of three (3) years of property tax management experience, gained in a county tax office, government tax agency, or municipal finance department, with proven capability in handling complex tax issues, managing staff, and providing effective team leadership.
  • Knowledge, Skills, and Abilities :

  • Knowledge of property tax regulations, including the Texas State Property Tax Code.
  • Proven leadership skills and ability to work independently.
  • Ability to read, analyze, and interpret financial data, general business periodicals, professional journals, technical procedures and government regulations.
  • Good decision-making and problem-solving abilities.
  • Ability to juggle multiple deadlines and initiatives, which is a routine part of this role.
  • Ability to prioritize, adapt quickly and identify and recommend areas in need of corrective action.
  • Strong oral and written communication skills as well as interpersonal skills with all levels of management.
  • Ability to work independently and function effectively in a team-oriented environment.
  • Ability to work special hours upon request.
  • Professional attitude and appearance.
  • Proficient computer skills in Microsoft Excel, Word, Access.
  • Excellent analytical and organizational skills.
  • NOTE : Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.

    Preferences

    Knowledge :

  • Knowledge of payment processing and collection methods.
  • General Information

    Work Location :

  • 1001 Preston St. Houston Texas 77002
  • Work Environment :

  • Work is performed primarily in an office setting subject to frequent interruptions with extensive work at a computer workstation and site visits to various Tax Offices, Harris County and community facilities, both outdoors and indoors.
  • Flexibility to work evening and weekend hours and occasional overnight travel to conferences and training sessions may be required.
  • Physical Demands :

  • This role is a standard office role that requires remaining stationary for long periods of time.
  • At times, boxes or equipment must be transported weighing up to 30 lbs.
  • It may at times involve long periods of standing, walking, bending, reaching, stretching, climbing, lifting or similar activities (e.g., filing, delivering, sorting).
  • Regular application of basic skills (calculator, keyboard, hand tools, eye / hand coordination).
  • Hours :

  • Mon-Fri 7 : 45 am - 4 : 45 pm
  • Some overtime hours are required on weekdays and weekends
  • May require attendance at outside training seminars and / or conferences
  • Open Until Filled / Reviewing Applications on a Rolling Basis

    Employment may be contingent on passing a drug screen and meeting other standards. Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.

    HARRIS COUNTY EMPLOYEE BENEFITS

    Harris County offers a highly competitive benefits program, featuring a comprehensive group health plan and defined benefit retirement plan.

    The following benefits are offered only to Harris County employees in regular (full-time) positions :

    Health & Wellness Benefits

  • Medical Coverage
  • Dental Coverage
  • Vision Coverage
  • Wellness Plan
  • Life Insurance
  • Long-Term Disability (LTD) Insurance
  • Employee Assistance Program (EAP)
  • Healthcare Flexible Spending Account
  • Dependent Care Flexible Spending Account
  • Paid Time Off (PTO)

  • Ten (10) days of vacation leave per year (accrual rate increases after 5 years of service)
  • Eleven (11) County-observed holidays
  • One (1) floating holiday per year
  • Paid Parental Leave
  • Sick Leave
  • Retirement Savings Benefit

  • 457 Deferred Compensation Plan
  • The following benefits are available to Harris County employees in full-time and select part-time positions :

  • Professional learning & development opportunities
  • Retirement pension (TCDRS defined benefit plan)
  • Flexible work schedule
  • METRO RideSponsor Program
  • Participation may vary by County department. The employee benefits plans of Harris County are extended to all eligible participants across various departments with the exception of the Harris County Community Supervision and Corrections Department, for which the cited Health & Wellness Benefits are administered through the State of Texas.
  • In accordance with the Harris County Personnel Regulations, group health and related benefits are subject to amendment or discontinuance at any time. Harris County Commissioners Court reserves the right to make benefit modifications on the County's behalf as needed.

    For plan details, visit the Harris County Benefits & Wellness website :

    01

    What is the highest level of education you have completed? Please select from below. (Copy of official certificate, diploma and / or transcript must be attached to the application)

  • High School Diploma (US)
  • Certificate of High School Equivalency (GED)
  • Associate's Degree
  • Bachelor's Degree
  • Master's Degree or higher
  • None of the above
  • 02

    If you selected a college degree in response to the previous question, which of the following best describes your major?

  • Accounting
  • Finance
  • Business Administration
  • Public Administration
  • Other Related Field
  • Unrelated Field
  • N / A; No Degree
  • 03

    Please describe your educational background including level of education completed, area of study and completed major and minor programs.

    04

    Which of the following describes your level of proficiency using a personal computer and common office software such as MS Office Suite (Word, Excel, PowerPoint, and Outlook). Please select your level of proficiency based on the following descriptions : Advanced : A person with this level of skills is able to produce very large, complex formal documents that require a table of contents, footnotes, endnotes, bookmarks, and other special elements; a wide range of graphic effects, and use advanced techniques for analyzing and manipulating data. Has full mastery of Macro commands and skills to tie the objects together into a cohesive system by using Macros and Visual Basic for Applications code. Makes interactive presentations by using hyperlinks and action buttons.Intermediate : A person with this level of skills is able to customize toolbars, import and insert graphs, embed Excel data, and elaborate reports. Understands the concepts of databases and is able to work with charts and to use the list management capabilities of Excel. Able to use complex query techniques, create efficient forms and reports, and create Macros to automate these forms. Makes interactive presentations by using hyperlinks and action buttons.Basic : A person with this level of skills is able to use basic formatting, editing, printing functions, and understands the document page setup. Has the ability to enter and correct data, modify a workbook, format a worksheet, and use printing functions. Understands the different database concepts and structures and is familiar with data validation and is able to create a simple presentation in PowerPoint, run it, and print it.Entry Level : A person with this level of skills has the ability to open, create, save and modify documents in Word, send and receive email in Outlook and create spreadsheets in Excel. Format documents for printing, comfortable using the printer menu to preview documents. Has ability to change the font, the margins, insert or delete pages and use the built-in spellchecker and grammar check.

  • Advanced
  • Intermediate
  • Basic
  • Entry Level
  • Not proficient
  • 05

    Which of the following best describes your verifiable experience in property tax management, with a proven track record of handling complex tax matters?(To be considered, qualifying experience must be documented in your application's employment history)

  • Less than three (3) years of experience
  • Three (3) years or more but less than four (4) years
  • Four (4) years or more
  • I do not have this experience
  • 06

    Please provide details about your verifiable experience in property tax management, with a proven track record of handling complex tax matters.Do not use "Please see Resume" or "See Resume"(To be considered, qualifying experience must be documented in your application's employment history)Please include your (a) role(s), (b) types of organizations, (c) scope of duties and responsibilitiesIf you do not have this experience, please type "None" in the space provided.

    07

    How would you rate your communication skills, both written and oral?

  • High : Confident / Competent
  • Medium : Some areas of strength
  • Low : Limited skills
  • I do not possess this skill
  • 08

    Can you provide an example of a time when you demonstrated strong leadership skills while working independently? What was the outcome?

    09

    Do you have experience / knowledge of payment processing and collection methods?

  • Yes
  • No
  • 10

    If you answered yes in regards to the previous question(s), please describe your verifiable experience. NOTE : Please DO NOT use "See Resume" as we do not use resumes for qualifications.(Type N / A if not applicable))

    11

    Do you have a family member who is currently employed with the Harris County Tax Office? If yes, please provide their first and last name.\

    12

    Are you now employed or have you previously been employed by Harris County?

  • Yes, I am now employed or have been previously employed by Harris County
  • No
  • 13

    If you answered 'Yes' in response to the previous question, which Harris County department were you most recently employed by? Please enter 'N / A' if not applicable.

    14

    Are you currently employed by or on assignment with a staffing agency to perform work for the Harris County Tax Office?

  • Yes
  • No
  • 15

    If you were previously employed by Harris County, enter your employee ID number or the full legal name under which you were employed. If not applicable, indicate 'N / A.'

    16

    If you were previously employed by Harris County, are you currently eligible for rehire with that department?

  • Yes
  • No
  • Required Question

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