Research Consultant

Job Description

Job Description

Research Consultant

• Location : Los Angeles, CA  or New York, NY

In the words of one of our senior clients recently…

“Market Research has changed more in the past 3 years, than in the previous 40”. In the words of one of our senior clients recently…

“Market Research has changed more in the past 3 years, than in the previous 40”.

Who we are and why we exist

System1 is a The Creative Effectiveness Platform. Our target customers are the world’s largest advertisers. These businesses understand that creativity is the most powerful tool for growth within their control. System1 helps them make confident creative decisions that lead to transformational business results.

What we do

System1 predicts and improves marketing effectiveness. Our advertising and idea tests measure emotion to give our customers the most accurate predictions of the business impact of creativity. We ‘predict’ (provide research results) and ‘improve’ (provide insight and consultancy on those results) on arguably three of the most critical marketing questions for our customers : advertising effectiveness, innovation effectiveness and brand effectiveness. We aspire to do these three things better than anyone else at a value that makes System1 our customers’ choice.

Becoming part of our team

What will you be doing?

The Research & Guidance team within System1 is responsible for delivering 5-Star work on time, 100% of the time, ‘as if my magic’ to meet the growth ambitions of the company.

This role is to join the team in the US serving primarily US based clients.

The Research & Guidance team works across three core specialisms : Brand, Comms and Innovation, and you will have opportunity to work on projects across all three areas.

As a Research Consultant, you will be expected to have full ownership of research projects ensuring they are delivered on time, to the agreed standard, from questionnaire to final delivery, presenting research findings to the client, with the support of the Client Sales Lead.

Work with existing systems to carry out designated research activities to deliver part or all of a research project and be responsible for delivering the project on time to a high standard. Coach other more junior team members on these systems.

Proactively keep client sales team & research lead up to date with project process - ensure any challenges are flagged early to ensure seamless client delivery. You will also be expected to proactively solicit feedback and identify growth goals to prepare you for the next level.

Provide guidance to the Sales Team on the whole proposal identifying areas that might need further consideration : timings, design, question flow & any learnings from previous projects. Ensure what is proposed fits within the product taxonomy.

Proactively suggest improvements to the project process that would reduce time spent.

Act as a mentor to more junior team members and coach others in the team on research fundamentals and S1 products. Be the go to person for any 'how to' research training within the team for members of your own team but also across the wider team.

You need to be this kind of person :

An appreciation for behavioural science, a passion for market research and an avid interest in the world of advertising

Meticulous and process driven

An accountable person, who can manages complexity

Excellent communication skills

Organised, proactive with a positive can-do attitude

Ability to be a self-starter but also be a team player

Ability to demonstrate our values : Customer commitment, Creativity, Collaboration & Determination!

You need to have the following experience :

Ideally 4+ years’ experience in the market research industry, with focus in research, consulting, marketing or advertising – ad testing, innovation / concept testing and brand tracking experience highly advantageous

Bachelor degree -areas relevant to our business preferred (marketing, communications, psychology, business or a related field)

Proven work experience to lead projects, and supporting with team coaching on research fundamentals and our products

Good understanding of performance metrics and proactive continuous improvement

Proven ability in communicating to multiple stakeholders both internally and externally

Organizational, time-management and decision-making skills

Benefits

We offer a competitive salary and bonus scheme and pension.

Attractive Dental & Health Coverage

Our people are important to us, and we understand that each person has a life outside of work and we therefore offer flexible working arrangements (Hybrid) aiming to suit your needs. We also offer several wellbeing resources such as “de-clutter” afternoons for your personal and professional needs.

We encourage learning and offer education reimbursement opportunities.

We have recognition schemes, and regular socials, including summer and winter parties!

We welcome applicants from all diverse communities and encourage our candidates to ask us about reasonable adjustments that we may be able to make to support through our recruitment process and while in post.

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