Lead Mitigation Technician

Lead Mitigation Technician

At Voda Cleaning & Restoration of Greensboro & Winston-Salem, we are seeking a talented, detail-oriented Lead Mitigation Technician. This position is for an experienced Mitigation Technician looking to advance in his or her career. The ideal candidate would have obtained IICRC certifications and have a proven track record of industry success. The Lead Mitigation Technician is a critical position to ensure that Company processes and procedures are followed, and ensuring that customer satisfaction is exceeded. Being a team player and having high integrity are key attributes to this position.

Responsibilities include:

• Responding immediately to scheduled and emergency service restoration projects.
• Participation in on call schedule.
• Obtaining all necessary documents; ie. Work Authorization, Completion Form, etc.
• Documenting every loss with detailed, pertinent photos.
• Documenting detailed job notes each time a job site is visited.
• Moisture mapping & sketching mitigation jobs.
• Track equipment used on company jobs.
• Recording and documenting moisture points, temperature and relative humidity
• Keep Work Van clean, organized, and stocked.
• Dawn and Doff PPE & clean and reorganize equipment and tools after each job.
• Maintain effective communication with customers and managers.
• Perform property inspections and complete reports.
• Maintain project files.
• Attend and assist in conducting company meetings.
• Perform minor repairs on company equipment and vehicles.

Qualifications include:

• Education and Experience: High school diploma (or GED) plus (1) to (5) years of experience at a restoration company.
• Understanding of financial reports: Profit & Loss, Balance Sheet, Cash.
• Practice continued growth of knowledge in the restoration industry.
• Proficient technical skills, experience, and certification in the areas of services the Company provides.
• Willingness to learn the Voda way of Restoration, new programs, and documentation software.
• Effective in receiving feedback and input from customers and employees, probing for additional information or unspoken issues, and providing timely responses.
• Able to pass Background Check, Motor Vehicle Record Check and Drug Test.

Compensation: $21.00 - $25.00 per hour