A company is looking for a Quality and Compliance Analyst.
Key Responsibilities
Review and evaluate customer interactions against quality standards
Score calls, chats, and emails accurately and consistently
Flag compliance issues and help prevent repeat violations
Required Qualifications
Curious and observant with a strong eye for detail
Comfortable giving and receiving feedback
Motivated to learn and improve continuously
Experience in QA or customer support is a plus but not required
Compliance Analyst • Carrollton, Texas, United States