Manager, Change Management - Internal Audit Group

Internal Audit Manager

At American Express, our culture is built on a 175-year history of innovation, shared values and leadership behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. The Internal Audit Group (IAG) plays a critical role within Amex with our mission to protect and enhance the overall organization. We are committed to continuous improvement with our winning aspiration to be a world class internal audit function that leverages data and analytics to expand the breadth, depth, and quality of assurance. Delivers valuable risk insights that challenge the status quo and leverages external perspectives. Develops great leaders who can influence and inspire.

Our Internal Audit Group is a worldwide function with 300 team members and offices across nine countries within American Express. We are committed to growing our audit staff significantly as we continue to expand and enhance the Internal Audit Group. Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies.

How Will You Make An Impact In This Role?

The Manager, Project & Change Management within the Audit Department plays a critical role in managing change initiatives within IAG. This role will be responsible for the governance process for audit change initiatives including establishing and directing overall project management practices. The role serves as a central coordinator for change management between Professional Practices, the Audit Teams and the Company's Project Governance function. This role will also act as a change lead for leading certain change initiatives. This is an exceptional opportunity for you to showcase and further expand your project and change management skills, internal audit skills, and ability to influence positive change!

Key Responsibilities :

• Support the implementation of IAG's project and change management plans in alignment with organizational goals and company project management standards. Ensure deliverables are completed on time and within scope.
• Use IAG's established project and change management frameworks, tools, and methodologies to manage stakeholder communications, training plans, and the rollout of change initiatives.
• Serve as a primary point of contact for coordinating project and change activities between Professional Practice change leads, Audit Team change leads, and the Company's Project Governance function.
• Identify potential risks and issues impacting project or change outcomes, and work with senior leaders to develop and implement mitigation plans.
• Maintain dashboards and performance reports to communicate progress, key risks, and benefits to IAG management and relevant stakeholders.
• Contribute to the adoption of new technologies, agile practices, and digital tools that improve project and change management efficiency and effectiveness.
• Act as the change management lead for designated audit process improvement projects, managing implementation activities and stakeholder engagement.

Minimum Qualifications :

Preferred Qualifications :

Qualifications

Salary Range : $89,250.00 to $150,250.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally :

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws.

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Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Job : Internal Audit

Primary Location : US-New York-New York

Other Locations : US-Arizona-Phoenix, US-North Carolina-Amex, US-Utah-Sandy, US-Florida-Sunrise

Schedule : Full-time

Req ID : 25022183