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Store Lead, Retail - Full Time
Store Lead, Retail - Full TimeBlue Mountain Resort • Collingwood, ON, US
Store Lead, Retail - Full Time

Store Lead, Retail - Full Time

Blue Mountain Resort • Collingwood, ON, US
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  • [job_card.full_time]
  • [job_card.permanent]
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Job Description

Please note, this position is located at Blue Mountain Resort in The Blue Mountains, Ontario.

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Year Round

WHAT'S IN IT FOR ME?

  • Free Alterra Mountain Pass for employees; ski or ride for free at Alterra owned destinations!
  • Alterra Mountain Passes for your family;
  • Discounts on Blue Mountain Lift tickets for friends and family;
  • Free skating;
  • Staff priced meals &Starbucks treats;
  • Staff room rates at all our hotels;
  • Retail savings at Burton, The North Face, Red Devil Sports, Hillside, and more!

HOURLY RATE : $19.29

FULL TIME HOURS

HOURS OF OPERATION : 9 : 00am to 9 : 00pm

WHAT WILL I BE DOING?

Love helping people find the perfect gear or souvenir? Thrive in a fast-paced, sales and merchandising setting? Come work where the slopes meet the village! As a Store Lead, Retail, you'll be part of a team that keeps our ski resort guests smiling - from cozy mittens to mountain-ready merch. Whether it's Blue Mountain Supply Co., The North Face, Burton, Red Devil Sports or Blue Basin, we have logo wear to mountain essentials for every guests.

  • Greet guests with warmth and guide them through our four-part selling style - Welcome, Initiate, Suggest, Help.
  • Learn all about our products and help guests find exactly what they need for a great day on the mountain or in the village. (Don't worry, we do lots of product knowledge training for you!)
  • Support daily retail operations including sales, merchandising, and inventory management.
  • Provide direction to sales associates, promote a culture of teamwork and lead by example.
  • Oversee opening and closing procedures, including cash handling and end-of-day reporting.
  • Serve as the first point of contact for guest questions about gear, apparel, and resort services.
  • Assist with onboarding and training new associates on products, policies, and guest service practices.
  • WHAT DO WE NEED FROM YOU?

  • Previous retail experience is preferred.
  • Comfortable working indoors - it can get lively when the slopes are busy!
  • Flexibility to work which includes weekends, evenings, holidays - we're all about teamwork and good vibes.
  • Ability to communicate, solve problems, strong decision-making skills and attention to detail.
  • Ability to perform frequent lifting and carrying and stand for long periods of time.
  • AUTHENTICITY | EMPOWERMENT | COLLABORATION | PURPOSE

    BLUE MOUNTAIN RESORT COMPANY OVERVIEW

    Blue Mountain Resort is Ontario's largest mountain resort. Nestled on the shores of Southern Georgian Bay,on the traditional territory of the Anishinabek Nation : The People of the Three Fires known as Ojibway, Odawa, and Pottawatomie Nations.Only 90 minutes outside Toronto, Blue Mountain has become the four-season outdoor destination of the North. Blue Mountain is owned by Alterra Mountain Company.

    ALTERRA COMPANY OVERVIEW

    Alterra Mountain Company is a family of iconic year-round mountain destinations, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world.

    Headquartered in Denver, Colorado and born out of a shared love of the mountains and adventure, Alterra Mountain Company exists to shape the future of mountain adventure.

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    Retail Store Lead • Collingwood, ON, US

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