Associate Dean of Students, Residence Life & Housing

Job Description

Job Description

Summary : The overall mission of Student Life is to create transformative experiences beyond the classroom that empower students to shape our campus and become engaged global citizens. The Associate Dean of Students supports this mission through oversight of the residence life and housing area, but also through strategic planning, student support, and assessment for the division. This full-time, 12-month, benefits-eligible position serves on the senior leadership team within the Division of Student Affairs and reports to the Vice President for Student Affairs / Dean of Students.

This position is exempt from provisions of the Fair Labor Standards Act (FLSA) and therefore is not eligible to earn overtime pay or compensatory time off for additional hours worked. This position is not eligible for visa sponsorship.

Essential Duties and Responsibilities include :

• Provide leadership to the Department of Residence Life including overseeing the budget, developing a strategic plan, and assessment. Providing leadership and oversight of team members responsible for RA training and development, residential curriculum, housing selection & assignments, and building operations.
• Provide strategic guidance on the housing process and bed utilization to maximize revenue generation for the university. Provide oversight into housing occupancy and capacity to ensure clear communication with the finance office and other campus leadership.
• In collaboration with other departments, the residence halls are safe, clean, and of the highest quality possible for a positive student experience. Work with our facilities team to address major facility / maintenance concerns.
• Oversee all communications to residents to ensure information is shared appropriately and communication is clear.
• Develop, implement and evaluate policies and procedures for housing.
• Assist with planning of new residence hall(s) or renovation of existing residence hall(s).
• Navigate student and parent / family concerns and complaints related to residence life and housing.
• Supervise the Residence Life team (Associate Director and Assistant Directors) as appropriate. Oversee training and development of professional staff and graduate assistants to ensure all residential staff are prepared to respond to situations as needed. Provides appropriate leadership, feedback and supervision to personnel.
• Provide level 2 responses to crisis situations for student concerns. Respond to live-in staff with after-hours concerns and contact with parents as needed. Successful candidate must live within an hour of campus to appropriately respond.
• Serve as part of the CARE / Behavioral Assessment Team and Student Support Team. Ensure that appropriate outreach is taking place by Residence Life team and provide updates to the CARE team as needed about students of concern.
• Serve as part of the Emergency Operations Team to provide guidance to the team and support residential students during emergency situations.
• Maintain network with peers in other institutions to stay current with trends and new opportunities.
• Provides leadership for the Student Life Division in the absence of the Vice President for Student Engagement / Dean of Students
• Provide leadership of the Family & Friends monthly newsletter and annual weekend visit, coordinating schedules, registrations, and ordering materials as needed.
• Working closely with the Director of Institutional Effectiveness, leads the assessment / evaluation processes for the Student Life division, including taking lead on initiatives required by the accreditation process, aligning the division’s plans with the assessment and strategic priorities for the University
• Consistently serves as an advocate for diversity and cross-cultural understanding to create a welcoming campus to all students
• Supports the VPSA in coordinating division meetings, retreats, training, and other professional development opportunities for the division.

Secondary Duties and Responsibilities :

Experience, Knowledge, and Skills Required

Application Process

Does this sound like a good fit? Please submit the following :

Queens will continue to accept applications until the position is filled.

About Queens University of Charlotte

Located in the heart of the nation’s second fastest growing metropolitan area, Queens University of Charlotte leverages the city’s diverse and thriving environment as an extended classroom. Nationally recognized for undergraduate programs in international and interdisciplinary education, Queens blends the best of liberal arts learning with professional preparation and community engagement . Focused on supporting success for diverse learners, faculty build close and collaborative relationships with students and help them build intentional and individualized roadmaps for flourishing at Queens and beyond. At the graduate program level, the University offers innovative educational experiences that help learners advance professionally and retool for new opportunities. Our environs afford faculty myriad opportunities to advance their own professional growth and teaching and research interests by collaborating with vibrant industry, non-profit, and community organization sectors.

Because of our history of innovation and our legacy of strong leadership , Queens is positioned to be among the new forerunners of American higher education. This is a defining moment for Queens. While other institutions are focused on sustaining and surviving, we are thinking much bigger.

Institutions that understand what is needed and are willing to reimagine what is possible can position themselves to thrive and strengthen their market position after the pandemic with innovative approaches that are deeply connected to the world and its greatest challenges.

By 2030, Queens aspires to become the leading, private, national university of Charlotte with deep, meaningful, and reciprocal connections to the needs of our local community and economy; inventive and multidisciplinary academic programs that are connected to the world’s most pressing challenges and biggest areas of opportunity; a fully connected, integrated, and innovative set of experiences that support holistic wellness and wellbeing; a culture of continuous improvement and investment that enables faculty and staff to flourish and achieve their full potential; and a comprehensive approach to diversity, equity, and inclusion that begins on campus and radiates throughout the community.

Queens University of Charlotte aims to be a leading comprehensive university, distinguished by its commitment to transforming the lives of its students and enhancing the intellectual and cultural fabric of its community. Queens is a campus where diversity, equity, and inclusion are core values. The mission of Queens is to provide transformative educational experiences that nurture intellectual curiosity, promote global understanding, encourage ethical living, and prepare individuals for purposeful and fulfilling lives. To this end, the University recruits talented faculty, staff, and students from across the United States and around the world. Queens encourages applications from women, people of color, people with disabilities, and members of other protected classes and historically minoritized communities. The University also invites applications from individuals who are prepared to provide a rich and varied educational experience to our increasingly diverse student body and to collaborate with colleagues to make Queens an equitable and inclusive place to live, learn, and work.

Queens works to provide an accessible living, learning, and working environment for current and prospective faculty, staff, and students and visitors to our campus. If there are accommodations, we can provide to make your application process more accessible, please contact the Director of Human Resources (hr@queens.edu, 704-337-2297). The position duties and responsibilities listed above should be able to be completed with or without reasonable accommodations. HR works in partnership with employees to manage the workplace accommodations process.

Benefits

Queens offers comprehensive benefits to eligible employees, including : medical, dental and vision insurance, domestic partner benefits, a 403b retirement plan, with two options (pre-tax or post-tax (Roth) contributions) with a generous match, vacation and generous paid holidays, tuition remission and tuition exchange, Queens-paid life insurance, supplemental life insurance, dependent life insurance, accidental death and dismemberment insurance, disability insurance, flexible spending accounts (medical, dependent care, Health Savings Account), sick leave and long-term disability leave, paid parental leave, FMLA leave when eligible, reduced cost meals at Morrison Dining Hall, employee assistance program (EAP), free access to the Levine Center, wellness programs. In addition, employees may choose benefits such as pet insurance, critical care insurance and legal assistance.