Medical Assistant

Medical Assistant

We are looking for an ambitious Medical Assistant who is passionate about playing a critical role in a company poised to innovate the healthcare services sector and reach stratospheric levels of growth and success. You should be customer centric, enjoy challenges, possess a proactive, entrepreneurial approach to getting things done.

Compensation : $20-21 / hour

Location : 1113 SW 30th Court Moore, OK 73160

Hours : Monday-Friday 7 : 30am-4 : 30pm CST

Duties & Responsibilities :

• Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection.
• Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes.
• Handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance.
• Maintain a pleasant, secure, and motivational working environment in the Practice.
• Perform and record patient vitals; Document as appropriate in electronic health record.
• Process prior authorizations for patient medications.
• Support patients in setting up medications for self-administration, verifying accuracy with an attention to detail.
• Assist psychiatric clinicians with necessary aspects of patient care including prior authorizations, lab orders, letters for patients, records requests, coordination of needed patient forms / paperwork (i.e. FLMA)
• Facilitate communication as needed between the patient, medical staff and the patient's pharmacy.
• Manage phone systems : Answer incoming calls to medical services line and provide patient support with medication related questions, refill requests, release requests, appointment reschedules, miscellaneous inquires, etc.
• Ensure accuracy of patient pharmacy information in the medical record.
• Interact and participate in interdisciplinary staff meetings and day-to-day functioning of clinic.
• Perform urine screens as ordered.
• Handle and prepare specimens for processing by outside laboratory service.

Skills & Experience :