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Information Technology Operations Specialist
Information Technology Operations SpecialistComrise • Las Vegas, Nevada, United States
Information Technology Operations Specialist

Information Technology Operations Specialist

Comrise • Las Vegas, Nevada, United States
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  • [job_card.full_time]
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IT Operations Specialist (Onsite – Las Vegas, NV)

Contract | 6–12 months | $49–54 / hr

A leading innovator in autonomous mobility is seeking a highly driven IT Operations Specialist to support and enhance the technical workflows behind live operational environments.

In this role, you will document, analyze, and improve complex technical processes across systems, networking, and operations—directly contributing to the reliability and efficiency of real-time operations.

This position is 100% onsite in the Spring Valley area of Southwest Las Vegas, NV .

Schedule

Initial :

  • Monday–Friday, 10 : 00 AM–6 : 30 PM

May transition to one of the following based on business needs :

  • Monday–Friday, 10 : 00 AM–6 : 30 PM
  • Wednesday–Sunday, 5 : 30 PM–2 : 00 AM
  • Sunday–Thursday, 10 : 00 AM–6 : 30 PM
  • Tuesday–Saturday, 10 : 00 AM–6 : 30 PM

    • What You’ll Do

  • Shadow and document live operational workflows, systems, and dependencies.
  • Analyze technical processes to identify inefficiencies and improvement opportunities.
  • Collaborate with cross-functional teams (Operations, DevOps, Infrastructure, Engineering) to streamline workflows.
  • Produce clear and actionable documentation of processes, observations, and recommendations.
  • Present findings to both technical and non-technical stakeholders.

    • Ideal Candidate

  • 5+ years of experience in an operations center, NOC / SOC, or real-time technical support environment.
  • Familiarity with network monitoring tools, cloud diagnostics, or infrastructure automation.
  • Experience partnering with DevOps or Infrastructure teams in production environments.
  • Strong analytical, documentation, and communication skills.
  • Able to work effectively in a secure, on-site operational setting.

    • Technical Skills (Experience in at least two required) :

  • Real-time technical operations
  • Advanced TCP / IP networking
  • Cellular networks
  • AWS cloud computing
  • Kubernetes
  • Windows workstation support

    • Daily Responsibilities

  • Observe and document day-to-day operational workflows and system interactions.
  • Capture process dependencies, bottlenecks, and operational pain points.
  • Gather data from cross-functional teams to build accurate workflow maps.
  • Help develop process improvements and technical documentation.
  • Provide technical insights aligned with operational priorities.
  • Communicate recommendations clearly to mixed-audience stakeholders.
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