Enterprise Applications Manager

Job Description

Job Description

We are looking for an experienced Enterprise Applications Manager to oversee and enhance the organization’s portfolio of enterprise systems within a manufacturing environment. This role requires strong leadership and technical expertise to ensure the seamless operation and optimization of business-critical applications, such as ERP systems, CRM platforms, shop-floor integrations, and reporting tools. The ideal candidate will drive digital transformation, maintain compliance standards, and collaborate with cross-functional teams to support operational excellence.

Responsibilities :

• Develop and implement a strategic roadmap for enterprise applications that aligns with the needs of manufacturing, supply chain, engineering, and commercial operations.
• Identify and execute opportunities for automation, process improvement, and technology upgrades within production workflows.
• Administer, enhance, and optimize Infor LN Cloud ERP to support processes such as production planning, inventory management, procurement, and financial integration.
• Oversee integrations between enterprise systems like Salesforce, shop-floor technologies, and quality management platforms to ensure seamless data flow and operational efficiency.
• Manage onshore and offshore teams for system development, testing, and deployment while ensuring minimal disruptions to production workflows.
• Monitor and maintain the performance of shop-floor connected applications, including scanners, terminals, and production interfaces.
• Ensure the accuracy and consistency of master data across engineering, supply chain, and production systems.
• Establish and enforce SLAs with offshore vendors, ensuring timely resolution of production-critical issues and alignment with business priorities.
• Lead root-cause analysis for system issues and implement corrective actions to enhance uptime and reliability.
• Maintain documentation, training materials, and process maps to support system users and ensure compliance with change control protocols.
• 7+ years of experience managing enterprise applications in manufacturing
• Strong experience with Infor LN (Cloud) - or similar (must be cloud-based)
• Experience with ERP, Salesforce, PLM, and integrations
• Strong understanding of manufacturing processes
• Experience with SOX, ITGC, and change control requirements
• Proven success working with cross-functional teams
• Excellent communication skills