Automotive Claims Administrator

Job Description

Job Description

Claims Administrator - ADESA Assurance

ADESA HQ - Indianapolis

About Us

ADESA, a Carvana-owned company, currently operates over 50 locations throughout the U.S. Our auto auctions, some up to 200 acres, provide a wide array of vehicle services that surround our wholesale vehicle remarketing efforts, including retail and wholesale reconditioning, transportation, keys, data analytics, and many of our sites serve as market hub distribution centers for Carvana. We remarket hundreds of thousands of vehicles across North America from Dealers, Commercial Lenders, Manufacturers & more.

We work in a service industry and embrace a "we" versus "I" culture – help others, and they will help you. Our industry is fun, fast-paced, and competitive – and filled with the best people who are passionate about what they do. We're also excited about the future! As an industry leader, ADESA is poised for expansion including investments in facilities, sales growth, and an ever-increasing growth in customer inventory of vehicles for us to remarket! We are looking for great people who want to take this journey with us! Get a sneak peek into life at ADESA!

Role and Team

We are seeking a dynamic and results-driven Claims Administrator to join the Corporate ADESA Assurance team. Reporting to the Centralized Operations Team Lead, your primary focus will be supporting and facilitating the claims process through intense follow-up and review processes. Operational and product expertise will be critical in risk mitigation, ensuring customer satisfaction, and maximizing buyer confidence within the ADESA wholesale automotive marketplace.

Responsibilities

• Daily review, processing, and intense follow-up on product claims, which includes :

Gathering all relevant information necessary to facilitate the claim, while providing customer education and guidance of the outlined claims process as necessary

Qualifications, Skills, and Attributes

ADESA Benefits and Perks

Competitive Pay | Quality Benefits | Holiday and Paid Time Off | Education and Equipment Reimbursement Programs | Matching 401(k) | Career Path Opportunities | And More!

Other Requirements

To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.

Legal Stuff

Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. ADESA is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. ADESA also prohibits harassment of applicants or employees based on any of these protected categories.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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