Student Success Advisor

Job Title : Student Success Advisor

Location : West Campus

Regular / Temporary : Regular

Full / Part Time : Full-Time

Job ID : 1008921

Job Details Job Family ADMIN - Professional Exempt Non-Contractual (PENC) Grade 14 Salary $55,636 - $69,545 Department Academic & Career Advisement Reports To Campus Director, Career / Advisement Services Closing Date Open Until Filled FLSA Status Exempt - Not Eligible for Overtime Compensation First Review Date November 17, 2025Position Overview

The Student Success Advisor oversees a student caseload to provide academic guidance and holistic student support. The position is responsible for providing necessary supports and referrals to students to support enrollment, retention, and completion.

What you will be doing

• Serves as the student’s main point of contact and assists all students in curating a customized academic pathway that meets their academic and career goals
• Provides personalized holistic support by assessing students’ strengths and weaknesses in academic, career, and personal development and identifying factors actions to enhance academic progress
• Provides students with tools to overcome academic and personal obstacles; assists students in examining alternate pathways based on changing goals, academic progress or personal situations
• Provides students with referral(s) to necessary resources and support services
• Utilizes technology to employ caseload management approach to assigned students by developing a systematic, intentional and intrusive communication strategies with assigned students
• Manages and analyzes caseload data to support student goal attainment, monitor academic progress; generates written reports regarding their caseload progress as requested
• Assists students with academic planning and developing balanced schedules; ensures students are adhering to their academic plans
• Leads proactive outreach campaigns focusing on equitable interventions for students; contacts withdrawing students to improve retention and help inform development of retention plans
• Trains students to utilize College technology needed to support their academic success and attain academic self-sufficiency in College transactions
• Assists students with career exploration to articulate academic and career goals
• Facilitates early alert interventions in collaboration with Academic Affairs to support students and helps identify creative solutions to enhance students’ overall educational experience; such as study skills, tutoring support, mental health support, and accessing resources within and outside the College
• Coordinates and facilitates financial literacy and student success workshops
• Completes all necessary professional development
• Performs other duties as assigned

What you need to succeed

Additional Requirements

The final candidate is to successfully complete a background screening and reference check process.