Remote Verification Phone Agent

A company is looking for an e-Live Verification Phone Agent.

Key Responsibilities

Review customer information and ensure compliance with rental standards

Handle inbound and outbound calls, and interact with customers via chat

Document customer concerns and provide resolutions efficiently

Required Qualifications, Training, and Education

One year of phone customer service experience

Experience with high-volume inbound calls preferred

Technical proficiency with required hardware and software

Ability to multitask and assist multiple customers simultaneously

Attendance and participation in training sessions are mandatory