Job Responsibilities
Handling and researching inquiries and requests through multiple contact points such as phone calls and email. First point of contact for assisting Advisors and their staff with inquiries and requests. Initiating outbound calls and emails to third-party sponsors and carriers to research commissions and trails. Supporting teammates and the department on other compensation tasks and activities. Sharing ideas to improve and enhance the advisor experience. Daily processing of compensation sharing arrangements (or setups) for New Advisors and ongoing maintenance for current LPL Advisors. Support complex compensation issues including but not limited to : corrections and institutional payout requirements. Work with multiple teams including but not limited to : Registration, Service, QA, Transitions, Business Consulting and Commissions Service. Assists in various initiatives which may involve new office onboarding and migration efforts and other needs as they arise. Additional tasks to match changing business needs. Will be primarily helping people on the phones, it's not a typical call center, more consultative 15 calls / day AHT 10-12 min. Need to be able to ask right questions and understand what client needs, probing questions dealing with commissions; this is dealing with people's livelihood, most of the time they are upset because they aren't getting paid, so need to be able to handle de-escalations, understanding what the ask is and how to get the right info from the person. Learning curve is months to a year, very steep, looking for someone comfortable being uncomfortable. Exp in financial services is a huge plus. With customer service need to hear them smiling on the other end. Skills Customer service, Financial services, SIE Additional Skills & Qualifications Qualifications : 2-3 years in financial services customer service or comparable industry Proficiency in Microsoft Office (e.g. Excel)
Job Type & Location
This is a contract position based out of Fort Mill, SC.
Pay and Benefits
The pay range for this position is $22.00 - $23.00 / hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following : Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off / Leave (PTO, Vacation or Sick Leave)
Application Deadline
This position is anticipated to close on Dec 10, 2025.
About TEKsystems
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Compensation Specialist • Fort Mill, SC, US