Office Assistant

Job Description

Job Description

Benefits :

• Opportunity for advancement
• Training & development
• Competitive salary
• Flexible schedule

About Us

Arrow Systems, Inc. is a Buffalobased manufacturer and distributor of advanced digital printing equipment and materials. We serve customers around the world in industries ranging from packaging and labeling to industrial and specialty printing. With decades of experience, our team focuses on delivering reliable, high-quality solutions backed by exceptional service and support.

Position Overview

The Office Assistant will provide day-to-day administrative support across departments, assisting with bookkeeping, shipping and receiving, order processing, and general office coordination. This role will work closely with the bookkeeping and logistics teams to ensure smooth operations.

Responsibilities

Administrative & Bookkeeping Support

Assist with data entry, filing, and record keeping for accounts payable and receivable

Help with invoice processing, payment posting, and reconciling transactions

Support inventory and purchase order tracking

Communicate with customers and vendors regarding billing or payment inquiries

Maintain organized and up-to-date financial and administrative files

Logistics & Operations Support

Assist with order processing, shipping documentation, and scheduling shipments

Help receive incoming goods and verify inventory accuracy

Communicate with domestic and international freight carriers as needed

Maintain and manage warehouse to ensure timely order fulfillment

Update internal systems with shipment and tracking information

General Office Support

Answer and route phone calls or emails professionally

Greet visitors and assist with general office needs

Qualifications

Previous office or administrative experience preferred

Basic understanding of bookkeeping or logistics is a plus (training provided)

Strong attention to detail and organizational skills

Ability to prioritize and handle multiple tasks in a fast-paced environment

Proficient in Microsoft Office (Excel, Outlook, Word)

Excellent written and verbal communication skills

Team-oriented with a positive, proactive attitude