Senior Windows System Administrator

Under limited direction, the Senior Windows System Administrator provides leadership, direction, and administration in the planning, installation, configuration, operation, and maintenance of Microsoft Windows server systems and related infrastructure. Performs analysis and engineering of systems solutions.

Environmental Factors

Work is performed in a standardoffice environment.

Physical Factors

Light physical demands.Ability to lift up totwenty-five (25) pounds; frequent use of a personal computer.

Work Situation Factors

Position involves competing demands, performing multiple tasks, working to deadlines, occasional work beyond normal business hours, and responding to customer issues.?? Position is subject to drug testing in accordance with applicable State and Federal regulations and City ofLasCruces policies.? Regular attendance is an essential function of this job to ensure continuity of services. Regular attendance is an essential function of this job to ensure continuity of services. Position is subject to drug testingin accordance withapplicable State and Federal regulations and City ofLasCruces policies.

FIRST CONSIDERATION MAY BE GIVEN TO CURRENT CITY OF LAS CRUCES EMPLOYEES WHO MEET ALL THE MINIMUM REQUIREMENTS.

Meeting or exceeding the minimum qualifications does not guarantee an invitation to participate in the process.

Full-Time; Regular; Exempt

This position is a grade RX23.

• Installs, configures, troubleshoots, and provides administration for medium-sized Server environment, including Windows Server, Active Directory, Microsoft Exchange, Microsoft System Center, Virtualization, SQL Server, iSCSI Storage Area Networks and applicable applications.
• Generates system maintenance reports including system capacity, performance, security audit, and change management.
• Analyzes future business needs, recommends changes, and evaluates new products including analysis and engineering of Systems Administration related solutions for various projects and operational needs; manages software licenses and compliance while maintaining appropriate documentation.
• Assists with preparation and implementation of IT Operations projects and provides high level technical support for information systems and infrastructure to ensure system reliability and performance.
• Serves as a lead and technical resource for the resolution of moderate to complex issues regarding desktop Operating System deployment, group policy configuration, and updating and patching of computer operating systems and applications.
• Provides local and remote server support of Windows Server infrastructure and administration on data center servers; leads in the installation, maintenance, monitoring, troubleshooting, automation, and configuration of servers and applications.
• Verifies the integrity and availability of hardware, server resources, enterprise systems, and key processes; reviews logs, verifies completion of scheduled jobs and ensures that daily backup operations are completed according to established procedures.
• Manages server operations, system patches, and upgrades on a regular basis; upgrades administrative tools and utilities and adds new services as necessary; repairs and recovers hardware and software failures.
• Works closely with Information Security Specialist to establish baseline operating environments and security related change management policies.
• Meets regularly with staff to review work in progress, discuss and resolve administrative, workload, and technical issues, and to prioritize and assign tasks and projects; evaluates and analyzes functions, resources, processes, and procedures to identify issues and recommend changes for improvement; interprets applicable rules and regulations within scope of authority to provide leadership and guidance in developing, implementing, and administering policies and procedures.
• Collects and analyzes data to prepare and present various special and recurring reports to provide accurate and timely information related to assigned functions and duties; develops and presents information in clear and easily used formats; maintains regulatory compliance by keeping current on industry trends, regulations, and issues; identifies areas of concern for management for review and potential action.
• Responds to and resolves various complaints, issues, inquiries, and problems as authorized and in accordance with established policies and procedures.
• Performs any and all other work as needed or assigned.

Bachelor's Degree in computer science, management information systems, or related field AND three (3) years enterprise-level Microsoft Windows systems administration experience in a multi-server, networked environment. ?A combination of education, experience, and training may be applied in accordance with City of Las Cruces policy.

Licenses / Certifications

Valid driver's license required.?MSCE 2003?or MCITP (Enterprise)?certification?preferred. If applicable, position requires an acceptable driving record in accordance with City of Las Cruces policies.

Knowledge of : principles, practices, techniques, activities, rules, and regulations related to the operations and functions of the position and services provided; current principles of record keeping and records management; principles and practices of effective research methods and data analysis, customer service, and problem resolution techniques; occupational and environmental safety and health hazards, and safety practices; safe and effective use and maintenance of related tools, materials, and equipment; current methods and standards for preparing effective business correspondence; correct English usage, grammar, composition, spelling, punctuation and vocabulary; business and personal computers and related software applications; City organization, operations, policies, and procedures to effectively perform the required functions and duties of the position.

Ability to : perform a variety of duties and responsibilities and assess and prioritize multiple tasks, projects, and demands to meet deadlines; ensure appropriate levels of customer service to achieve expectations and meet objectives; read, understand, and assure compliance with a variety of policies, procedures, rules, standards, and regulations governing related activities and functions; collect applicable information and maintain accurate and timely records; maintain confidentiality of information and data; communicate effectively orally and in writing and use interpersonal skills to sufficiently exchange or convey information and receive work direction; prepare and present accurate and reliable information and reports; establish and maintain effective and appropriate working relationships with employees, other agencies, and the public; safely and effectively operate relevant tools, equipment, and motorized vehicles; navigate across even and uneven surfaces; timely and accurately enter data and update records using various mediums and formats; take initiative and exercise sound independent judgment within established procedural guidelines and carry out primary responsibilities in accordance with all governing regulations, statutes, and procedures to ensure achievement of goals and objectives.

Skills in : reading, understanding, and applying relevant rules, ordinances, codes, regulations, policies, and procedures; effectively managing assignments; responding to inquiries timely and within the scope of delegated authority; responding appropriately, maintaining objectivity and freedom from prejudice, and exercising sound judgment and understanding in all interactions; effectively working independently, or as a team member, in various environments with changing priorities; preparing and presenting various reports, documents, forms, and correspondence; researching information, analyzing data, maintaining accurate records, and updating information in various mediums and formats; operating a personal computer with installed generic and specialized software; preparing and presenting information in a clear and concise manner; demonstrating appropriate and effective interpersonal communication and conflict resolution skills; performing highly effective support in assigned areas.

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