Night Auditor

Night Auditor

Canopy by Hilton Philadelphia Center City, located in the heart of downtown Philadelphia, is seeking talented individuals to join our team! As a job applicant, you'll have the opportunity to work in a vibrant and dynamic property that offers a modern and chic experience for our guests. With positions available in front desk, housekeeping, food and beverage, and more, there are ample opportunities for career growth and development. Our hotel features contemporary design, state-of-the-art amenities, and a bustling urban atmosphere, creating an exciting work environment. As a member of the Canopy by Hilton Philadelphia Center City team, you'll have the chance to provide exceptional service to our guests, work in a team-oriented environment, and be a part of a globally recognized hospitality brand. Join us in creating unforgettable moments and become a valued member of our team at Canopy by Hilton Philadelphia Center City!

Job Summary

Perform front desk duties such as guest check-ins and check-outs during the night shift. Process guest payments and maintain accurate records. Conduct night audits to verify the accuracy of guest accounts and resolve any discrepancies. Assist guests with inquiries, requests, and any issues that may arise during the night. Ensure the safety and security of the hotel premises during overnight hours. Provide exceptional customer service and create a welcoming and positive atmosphere for guests. Collaborate with other departments to address guest needs and ensure a seamless guest experience. Maintain knowledge of hotel services, facilities, and local attractions to assist guests effectively.

Qualifications

Prior cash handling experience necessary. High school diploma or equivalent required. 1-2 years of experience as a Night Auditor or in a similar.