HVAC and Plumbing Office Assistant

Priority Home Services  is a fast-growing, locally owned company serving the greater Denver metro area.

We’re built on integrity, community values, and a genuine commitment to our customers and our team.

We specialize in reliable plumbing, HVAC, and electrical solutions, with customer satisfaction as our top priority.

We believe in treating our team like family, supporting your professional growth, and creating an environment where you can thrive.

We are seeking a highly organized and detail-oriented  Office Assistant  to support our HVAC and Plumbing service teams.

The ideal candidate has strong administrative skills, thrives in a fast-paced environment, and has hands-on experience with  ServiceTitan .

This role focuses on keeping our office operations running smoothly, supporting technicians and leadership, and ensuring a seamless customer experience.

Key Responsibilities :

• Support daily office operations, including data entry, document management, and customer record maintenance Create, update, and close out jobs in  ServiceTitan  with accuracy and efficiency Assist with scheduling, coordination, and follow-up as needed for service appointments Communicate professionally with customers, technicians, and internal teams Handle inbound calls, emails, and administrative requests Assist with billing, invoicing, and processing payments Maintain organized digital and physical files Support leadership with reports, office tasks, and process improvements Follow standard operating procedures and escalate issues when necessary Qualifications : ServiceTitan experience required Previous office, administrative, or scheduling experience in HVAC / Plumbing / Construction preferred Strong multitasking and organizational skills Excellent verbal and written communication abilities Comfortable working in a fast-paced environment and staying calm under pressure Proficient with computers, office software, and communication tools What We Offer : Bonus opportunities Medical, Vision, and Dental insurance after 60 days Weekly paycheck 401K with company match (eligible after 90 days) Paid Time Off (accrues from start date) 6 paid holidays Regular company events Opportunities for growth Please submit a copy of your resume for consideration.
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