Associate Director, Technology Sales Support - Solutions Consulting - Remote

Associate Director, Technology Sales Support

Wolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and services that customers need to make decisions with confidence. Every day, our customers make critical decisions to help save lives, improve the way we do business, build better judicial and regulatory systems. We help them get it right.

The Associate Director role offers growth potential opportunities, professional development, an engaging team environment, a remote schedule, and amazing benefits.

As the Associate Director, Technology Sales Support, you will provide leadership and strategic vision to multiple related departments within the sales support domain. Your role involves ensuring that the teams deliver outstanding technical support and solutions that meet customer needs and drive the company's sales goals. You will be instrumental in setting departmental strategies, enhancing team performance, and fostering cross-departmental collaboration. This is a high-impact leadership role for someone who thrives at the intersection of technology, people leadership, and complex enterprise salesand who enjoys partnering closely with Sales to win strategic deals.

If you're a senior presales / solutions consulting leader, looking to help shape the future of enterprise Audit & Assurance technology across the Americas, we want to speak to you.

Key tasks include :

• Provide strategic leadership and direction to multiple technical sales support teams.
• Ensure alignment of technical support activities with overall company objectives and sales targets.
• Develop and implement advanced technical training programs for staff development.
• Collaborate with senior sales and product development leaders to create comprehensive support strategies.
• Oversee the creation and maintenance of high-quality technical documentation and resources.
• Lead the resolution of the most complex and critical technical issues.
• Assess departmental performance and implement strategies for continuous improvement.
• Drive innovation in technical support methodologies and tools.
• Establish and maintain strong relationships with key customers and strategic partners.
• Represent the technical sales support function in executive and interdepartmental meetings.

You're a great fit if you meet these requirements :

What makes this role exciting :

We are an incredibly supportive team that truly enjoys what we do and who we do it with. We play a key role within WK and assist in driving the daily success. If you have a passion for making a true difference within an organization, while working alongside a genuinely caring and supportive team, we highly encourage you to apply.

#Bethedifference

Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including Medical, Dental, & Vision Plans, 401(k), FSA / HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available at https : / / www.mywolterskluwerbenefits.com / index.html

Diversity matters : Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance.

EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer / business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.